10158 - Golf Expert

1 day ago

Salem, New Hampshire, United States DICK'S Sporting Goods Full time

House of Sport by DICK'S Sporting Goods is more than just a store. It is a destination, an experience, a place where athletes can experiment and play. A retail store devoted to sport where our community can gather and be inspired. We are fundamentally changing retail by elevating these experiences, delivering first in class service, obsessing over our athletes, inspiring our teammates, and challenging retail norms.

We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping athletes to achieve their dreams.

If you are ready to obsess over the athlete and make a difference in your community, apply to join our team today

OVERVIEW:

Job Duties & Responsibilities

Customer Focus

  • Build strong, trust-based relationships with golfers by leveraging deep experience and training.
  • Inspire confidence and excitement through personalized equipment recommendations that elevate performance and align with each golfer's unique goals and playing style.
  • Maintain expert-level knowledge of club fitting, product lines, services, and emerging golf technology.
  • Lead sales activations and initiatives that position the store as the top golf destination in the market.

Builds Effective Team through Training & Coaching

  • Serve as the store's subject matter expert and be a key part of the interview process for hiring golf teammates.
  • Collaborate with Store Managers and Hardlines Manager to lead skill-building sessions in product knowledge, club fitting, selling techniques, and equipment technology.
  • Lead by example to create a high-performance, customer-obsessed golf environment.
  • Demonstrate a passion for continuous learning by engaging with company/vendor training and exploring external industry resources like social media, vendor sites, and YouTube.

Entrepreneurial & Growth Mindset

  • Drive KPI's including inline equipment sales, UPT, loyalty, and custom iron penetration.
  • Partner with store leadership to drive revenue growth by elevating the overall service experience, implementing high-impact selling strategies, and fostering a results-driven culture on the sales floor.
  • Ensure departmental execution of merchandising strategies and sales initiatives to provide golfers with best-in-class shopping experience.
  • Work with teammates to elevate corporate brand standards across the store.

QUALIFICATIONS:

  • High School Diploma or Equivalent
  • 1-3 years experience
  • Previous club fitting certification or experience. Launch monitor experience preferred (Trackman, Foresight). Previous experience in golf retail or green grass a plus.

Based on the location of the House of Sport, you may be required to submit relevant state mandated clearances to supervise minors.

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