Program Coordinator

Job Details
Level:    Entry
Job Location:    Austin Main Office - Austin, TX
Position Type:    Full Time
Education Level:    High School Diploma
Salary Range:    $ $ Salary/year
Job Category:    Nonprofit - Social Services

Who We Are:

Any Baby Can, a Central Texas nonprofit, partners with families to overcome obstacles and achieve well-being. With programs that meet clients where they are – at home, work, or school – Any Baby Can helps build stability, develop skills, and navigate systems so children and families reach their full potential. Any Baby Can is based in the Austin Metropolitan area and provides direct services across an 8-county region.

At Any Baby Can, we recognize our staff as our most valuable resource and the drivers of our success. We are proud to be recognized as one of the Best Places for Working Parents in Austin for 5 years in a row, designated as a Texas Mother-Friendly Worksite and one of the Mayor's Healthiest Workplaces from the Mayor's Health and Fitness Council in Austin. We prioritize staff well-being in a variety of ways, including a competitive benefits package, flexible and remote work schedules, a generous number of paid holidays, personal time off, and vacation leave.

Position Summary:

Any Baby Can is seeking an experienced Program Coordinator to support the Parents as Teachers (PAT) by planning and coordinating a wide range of programmatic and administrative support services. This role will be responsible for the coordination of Parent's Café, Parents as Teachers (PAT) monthly group connections, outreach efforts, and administrative support as needed. This position is an important link between the program staff, agencywide staff, clients, and requires a high level of communication, organization, and professionalism.

Key Responsibilities:

Plan, coordinate and manage all Parents as Teachers (PAT) group connections for the PAT program. Ensure groups meet model fidelity requirements and stay within the program budget. Plan and facilitate at least 2 Parent Café's monthly for the Parents as Teachers (PAT) and Family Education program to model fidelity. Ensure Cafés are scheduled, staffed according to model requirements, and stay within the program budget. Serves as program's intake and outreach point of contact. This includes conducting community outreach activities, processing incoming referrals, helping respond to new referral questions about program eligibility, and assisting with community resources when needed. Assist program supervisors and team leaders, as directed, by managing the incoming client referral forms, to facilitate client enrollment into the programs. Responsible for entering all required client data associated with intake, outreach, and event attendance in Apricot, while adhering to contract and HIPAA regulations. Responsible for processing expense invoices and submitting all financial documents to finance on a timely matter. Provide ongoing information and written materials to the community (medical providers, schools, clinics, community organizations, etc.) and other referral sources about Any Baby Can programs. Perform an array of technical and administrative work to support the Parents as Teachers (PAT) team, under the direction of the PAT Supervisors such as development of event outreach material, data quality assurance activities, order, maintain and organize program supplies, etc. Provides support to program leadership with the development, implementation, and monitoring of program special projects and initiatives. Other assignments may be added as needed or required.

Qualifications:

High school diploma or equivalent, plus 2-3 years of office and administration professional experience, required. Associate or bachelor's degree in social work, early childhood development, education, public health, or related field, strongly preferred. Bilingual language skills in English/Spanish, both verbal and written modalities, preferred. Ability to maintain confidential information and adhere to HIPAA regulations regarding Personal Health Information (PHI), required. Proficiency with all MS Office suite products, especially Word, Excel, and Outlook, along with a familiarity of database applications. Must be able to demonstrate effective written and verbal communication skills. Solid experience operating general office equipment and telephone systems. Ability to work both independently and as a member of a collaborative team.Special Considerations:

Must have reliable transportation to travel within the assigned region; if driving own vehicle, must have valid driver's license and current vehicle insurance. This position requires periodic availability outside normal working hours to attend and facilitate program-related events and activities. Must be flexible, able to work well under pressure, meet deadlines, and have proven ability to maintain accurate records. Ability to sit for extended periods of time. Ability to work more than 8 hours per day. Ability to sit, stand, and kneel as necessary to fulfill daily duties assigned.

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