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Patient Coordinator

2 weeks ago

Knoxville, Tennessee, United States Knoxville Family Dental, East Full time $35,000 - $45,000 per year

JOB TITLE: Patient Coordinator

FLSA STATUS: Non-Exempt

REPORTS TO: Practice Manager

Job Overview

We are looking for a Temporary Patient Coordinator to join our team from /21 We are an energetic dental office with a passion for excellent customer service and patient care. We are looking for someone with outstanding phone skills who is proactive, organized, and brings a friendly and positive attitude to our team. Our practice is committed to our patient?s dental healthIf you are looking for a team-oriented environment, please send us your resume.

Key Responsibilities:

  • Provide a calm and welcoming environment while greeting patients as they arrive.
  • Answer phones while utilizing excellent verbal skills, conveying the practice?s philosophy statement.
  • Obtain and verify patient insurance information and eligibility.
  • Review and present treatment plans, timelines, and financial arrangements.

  • Schedule appointments while adhering to the guidelines laid out in ideal schedule templates.

  • Maintain a productive schedule and fill late cancellations with quick-call patients.

  • Checkout patients, collect payments, and schedule next appointments.
  • Maintain all computer records to the highest standard.
  • Coordinate with other offices who share in the care of our patients, making sure referrals and correspondence are received and followed-up on.
  • Assist in maintaining the reception area and front office in a neat, orderly, and welcoming condition.

Requirements (Education/Certifications):

  • 1+ Years of experience in a dental office setting
  • Excellent written and verbal communication skills and attention to detail.
  • Proficiency in keyboarding and navigating computer programs.
  • High attention to detail with excellent problem solving and multitasking skills.
  • Ability to thrive in a team environment.
  • Experience with Denticon Software (Preferred).

Benefits:

  • Medical, Dental, Vison, Life insurance, Short & Long Term Disability
  • Paid Time Off and Holidays
  • 401K
  • Strong culture of patient care and experience