Patient Advocate – Patient Navigation Support

1 week ago

Remote, Oregon, United States Turnout (turnout) Full time

At Turnout ), we build systems that help people navigate some of life's most complex government and healthcare challenges. Our mission extends beyond technology—we believe every individual deserves access to clear guidance, fair representation, and compassionate support.

We are expanding our healthcare navigation vertical and seeking a Patient Advocate to support Medicare beneficiaries in understanding and accessing the care they need. Many of our clients face barriers when trying to use their insurance, coordinate care, or communicate with providers. The Patient Advocate acts as a trusted guide—helping each person move through the healthcare system with confidence and clarity.

What You'll Do

  • Serve as the main point of contact for Medicare patients after their initial intake
  • Help patients understand and use their benefits, including booking appointments, managing referrals, clarifying deductibles or copays, and more
  • Support communication between patients, providers, and specialists to ensure continuity of care.
  • Assist with portal access, telehealth setup, and digital health tools
  • Document all interactions, updates, and care coordination steps within Turnout's internal platform
  • Deliver compassionate, culturally responsive support to every patient

Who You Are

  • Experienced in patient advocacy, case management, care coordination, or health coaching
  • Familiar with Medicare, Medicaid, or other public health insurance programs
  • Deeply committed to patient empowerment and equitable access to care
  • Adaptable, self-motivated, and comfortable in a fast-paced, startup setting
  • Technically confident—able to learn and use EHR, CRM, and internal communication tools efficiently
  • Skilled communicator with empathy, professionalism, and attention to detail
  • Bilingual (Spanish, Mandarin, or other languages common among Medicare populations) preferred but not a must

Qualifications

  • 3+ years of experience in a healthcare, advocacy, or social services role
  • Solid understanding of the U.S. healthcare system and Medicare workflows
  • Strong documentation and organizational skills
  • Experience working with older adults or vulnerable populations
  • Preferred Certifications: RN, CMA, or BCPA - not a must

Why Turnout

At Turnout, you'll join a mission-driven team working to simplify systems that are too often stacked against the people who need them most. You'll have the tools, support, and flexibility to make a measurable difference—one patient at a time.

Job Type: Contract

Pay: $25.00 per hour

Expected hours: 30 – 40 per week

Work Location: Remote

  • Temporary Remote Based Patient Advocate

    2 weeks ago

    Remote, Oregon, United States Elevate Patient Financial Solutions Full time $60,000 - $90,000 per year

    Make a real difference in patients' lives—join Elevate Patient Financial Solutions as a Temporary Remote Based Patient Advocate and help guide individuals through their healthcare financial journey. This full-time position is 100% remote based, with a Monday-Friday schedule from 8:30am-5:00pm (PST). Bring your passion for helping others and grow with a...

  • Patient Navigation Specialist

    1 week ago

    Remote, Oregon, United States Naveris Full time

    About Us Would you like to be part of a fast-growing team that believes no one should have to succumb to viral cancer? Naveris, a biotech startup based near Boston, MA, is looking for a Patient Navigation Specialist team member to help us develop our next great product for patients at risk of developing viral cancers. Our flagship test, NavDx, is a...

  • Patient Navigation Team Lead

    3 days ago

    Remote, Oregon, United States Naveris Full time

    About UsNaveris is a rapidly growing precision oncology diagnostics company on a mission to change the way HPV-driven cancers are detected, monitored, and managed. Our flagship test, NavDx, is a cutting-edge, blood-based Lab Developed Test (LDT) that detects circulating Tumor Tissue Modified Viral (TTMV)-HPV DNA. NavDx provides clinicians with earlier...

  • Patient Support Executive

    1 week ago

    Remote, Oregon, United States Caregenix Full time

    At Caregenix, we are dedicated to delivering patient-centered healthcare services with compassion, efficiency, and professionalism. We are seeking a dedicated and empathetic Patient Support Executive to join our team. This role involves directly engaging with patients, guiding them through our services, and ensuring they receive the necessary support. The...

  • Remote RN Care Navigator

    2 weeks ago

    Remote, Oregon, United States Healthmap Solutions Full time $60,000 - $120,000 per year

    Position SummaryThe Care Navigator will be responsible for case management specific to kidney health management. The Care Navigator will complete activities for the continuum of care to facilitate and promote high quality, cost-effective outcomes for patients and focus on the whole patient and care delivery coordination. Managing a set caseload of mixed...

  • Patient Enrollment Specialist

    18 hours ago

    Remote, Oregon, United States Clover Health Full time

    The Clover Care Services organization delivers proactive support and care to our members through our clinical Clover Home Care teams, and quality improvement services to our aligned providers through our practice engagement team. Clover has built one of the most proactive, data-driven health care services platforms and is excited about how technology impacts...

  • Patient Support Coordinator

    2 weeks ago

    Remote, Oregon, United States SCP Health Full time

    At SCP Health, what you do mattersAs part of the SCP Health team, you have an opportunity to make a difference. At our core, we work to bring hospitals and healers together in the pursuit of clinical effectiveness. With a portfolio of over 8 million patients, 7500 providers, 30 states, and 400 healthcare facilities, SCP Health is a leader in clinical...

  • Managed Care Appeals Analyst

    17 hours ago

    Remote, Oregon, United States Elevate Patient Financial Solutions Full time

    Elevate Patient Financial Solutions has an exciting career opportunity available as a Managed Care Appeals Analyst. This position will be remote based. The full time schedule for the position will be 8AM-5PM, Monday-Friday with some flexibility.Job SummaryThe Managed Care Appeals Analyst will research closed - $0 balance accounts for underpayment amounts due...

  • Patient Benefits Coordinator

    1 day ago

    Remote, Oregon, United States Colorado Center For Reproductive Medicine Full time

    About the Role:The Patient Benefits Coordinator plays a critical role in ensuring patients receive the maximum benefits available through their insurance plans. This position involves managing and verifying insurance benefits and obtaining authorizations to facilitate timely access to medical services and treatments. The coordinator acts as a liaison between...

  • Care Navigator

    2 days ago

    Remote, Oregon, United States HealthSnap Full time

    About HealthSnap:HealthSnap ) empowers patients and their physicians to improve health outcomes using an innovative platform for modern, proactive patient care. We help healthcare organizations easily manage chronic conditions remotely, and deliver personalized patient experiences when it's needed most.Be part of an organization built on teamwork,...