Station Manager

Overview
The Station Manager will have directed supervisory responsibility and operational oversight of assigned personnel from the respective station. They will maintain strong communication with regional/general manager of the state of Michigan. The Station Manager has a comprehensive role and will be an integral part of the ambulance management team.

Responsibilities

• Provide leadership and structure to daily operations of Superior Ambulance Michigan division.
• Maintain 24/7 accountability to Management.
• Participate in required Manager-on-duty rotation with an expectation to cover as needed.
• Daily deployment of assigned vehicles.
• Collaborate with the Fleet Manager and Controller to schedule maintenance, repair or replacement of ambulances.
• Collaborate with the Scheduling Department and Communication Center personnel to maximize deployment of ambulances.
• Review daily scheduling of personnel, assure team configurations align with division policies.
• Secure coverage for all unscheduled staff absences and coordinate staffing with crew scheduler and controller to maximize deployment.
• Assist with ambulance staffing and deployment as needed.
• Publish daily deployment and communicate deployment changes with Management and the Communication Center.
• Maintain clinical proficiency at the EMR, EMT, Paramedic licensure level.
• Participate in the performance evaluation process and present feedback to personnel.
• Participate in Quality and Safety Management programs.
• Participate in special projects and committees.
• Ensure availability of medical supplies and coordinate inventory management with the Inventory Control department.
• Ensure operation and availability of medical and administrative equipment by verifying spare equipment availability; tracking preventive maintenance requirements; troubleshooting malfunctions; and coordinating maintenance with the Inventory Control department.
• Maintain complete and accurate records to assure compliance with corporate, Division, Medical Control/EMS System, and local regulatory agency policies.
• Attend all required corporate and station training and meetings.
• Facilitate and assist in providing required corporate continuing education i.e. OSHA, HIPAA, Compliance, and Documentation.
• Promote the concepts of Shared Governance and Just Culture within the Company.
• Demonstrate the ability to function independently; to prioritize, delegate, and utilize critical thinking skills in a variety of situations.
• Demonstrate effective communication skills with all external and internal customers, including patients and their families, hospital staff, the community, other Superior Ambulance staff.
• Represent Superior Ambulance in a professional manner.
• Schedule will be pre-assigned for which station the manager will be helping 8 days before.

Supervision

• Supervision is received from the Regional Manager and Station Manager

Qualifications
Required:

• Current qualification as an Emergency Medical Technician, Paramedic, Critical Care Paramedic or Transport Nurse

Desired

• One (1) year experience on a BLS or higher ambulance
• Associates Degree
• EMR, EMT, Paramedic level

EXPECTATIONS FOR FURTHER TRAINING

• Management Education including Human Factors/Crew Resource Management, Stress and Fatigue Management, Safety and Risk Management, and Quality Management.
• EMT's and Paramedics are encouraged to further education e.g. paramedic class, CCP class.

Physical Requirements

• Must successfully complete pre-employment testing including a complete physical and lifting agility examination.
• Must be able to work in confined space in a stressful environment while providing patient care required.
• Must be able to occasionally work outdoors in inclement weather.
• Must be able to accommodate body positions and movements such as sitting, standing, twisting, crouching, bending, walking, climbing in and out of ambulance, climbing stairs, turning head and torso, bending at the arms, knees, wrists and fingers.
• Must maintain good physical stamina, endurance, and body condition which would not be adversely affected by lifting, carrying, and balancing a combined weight of moving device, patient and equipment up to 275 pounds (shared weight).
• Must occasionally lift a combined weight of moving device, patient and equipment up to 137.5 pounds (6"-30" ht.).
• Must be able to carry a combined weight of moving device, patient and equipment up to 160 pounds (shared weight) up and down a minimum of six (3) stairs via stair chair and in and out of the ambulance.
• Must perform bed to cot transfers with one hundred (100) pounds push/pull force (30" ht.)
• Must have full use of eyes, ears and full power of speech.
• Must be able to handle stresses related to patient care in transport, without compromising personal or overall transport safety. All staff members are encouraged to make lifestyle choices that promote healthy living as it relates to job performance.

DISCRETION TO MODIFY POLICY

Superior periodically reviews and revises its policies. This and all other policies are subject to change at Superior's discretion and without prior notice. This policy supersedes all prior policies on this subject. If a policy is changed, employees will be notified.