Technical Writer/Process Improvement Analyst

6 days ago

West Palm Beach, Florida, United States Kforce Inc Full time $60,000 - $90,000 per year

Responsibilities
Kforce has a client in Juno Beach, FL that is seeking a Technical Writer/Process Improvement Analyst. This position will lead the development and improvement of detailed task information for application in a workflow automation system. The Technical Writer/Process Improvement Analyst will work with stakeholders to understand the task and summarize it with instructions and deliverables to convey the tasks' requirements. They will also develop forms, check lists, job aids, and templates to aid in the completion of these tasks. Job Duties & Responsibilities:

  • Conduct interviews and workshops with stakeholders to capture detailed task requirements and success criteria
  • Develop written instructions to summarize requirements and deliverables for process tasks, to be used in a process automation system, in accordance with internal standards
  • Identify and develop sub-processes, job aids, checklists, templates, or other supporting documentation

Requirements

  • Bachelor's degree in Technical Writing, Communications, Engineering, or related field
  • Six Sigma, Lean, or process improvement credentials preferred
  • 3+ years of technical or procedure writing experience, preferably in utilities, energy, or industrial settings
  • Expert-level English writing skills with proven ability to translate complex technical concepts into clear, actionable instructions
  • Strong interpersonal skills with experience facilitating stakeholder meetings and requirements gathering
  • Strong Proficiency with Microsoft Office software suite

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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