Fraud Specialist

6 days ago

Overland Park, Kansas, United States Innovative Systems Group Full time $40,000 - $60,000 per year

Job Title: Fraud Specialist | Fraud Operations Specialist I

Location: Overland Park KS | Hybrid

Pay rate: $19.00/hr on W2

Duration: October 2025 to May 2026 (possible extension)

This role will be hybrid, 3 days office/2 days remote after training is complete.

Hours of operation Mon-Fri CST and Saturday 8:00AM to 5:00PM CST.

Training hours will be 8:00-5:00 CST.

Must be able to work flexible schedule including nights, weekends and holidays.

Position Summary:

  • Reviews, identifies, and deters fraudulent activity.
  • Takes inbound calls and referrals from victims of fraudulent activities.
  • Assess the available information via multiple internal and external tools to identify the situation and provide guidance to resolve issue.

Position Requirements:


• Must have excellent conversational skills in English


• Experience navigating multiple computer screens and programs while interacting with customers on the phone.


• High School diploma or equivalent


• One year experience operating a computer in a Windows based environment


• One year experience in fraud, customer service or a call center environment Technology Requirements (I.E Programs, systems, etc) Phone skills, typing skills and good communication skills

What does a typical day look like? (daily tasks) Phone calls, using slack to communicate to the team and reviewing documents to validate identity

Preferred background/prior work experience?

  • Customer service and call center skills
  • Priority soft skills Good tone and communication skills as wells as listening skills Role will support Fraud Mgmt.

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