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Fraud Specialist

4 weeks ago

Overland Park, United States Swoon Full time

Our leading telecommunications client is hiring a Fraud Specialist for a contract opportunityKey Details:$18-20/hr, W-2HybridOverland Park KansasAt least 1 year relevant experience required. Conduct in depth analysis and/or investigations to identify and manage fraudulent activities. This includes customer authentication, fraud investigations and/or compliance with fraud policies in all business channels.Analyze relevant data to confirm or clear fraud, validate customer ID authentication and violations of fraud polices.Evaluate fraud trends related to fraudulent orders and identity theft.Perform research and draw conclusions.Research and/or notify appropriate internal staff for customer verification or legal action.Participate in establishment and implementation of policies and procedures designed to identify and deter fraudulent usage.Investigate and respond to fraud escalations.Establish and improve fraud-related process.Identify issues and recommend solutions on team projects.