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Front Desk Assistant

3 weeks ago

Wilmington, North Carolina, United States Magnolia Sleep Solutions Full time $51,000 - $51,300 per year

Overview

We are seeking a dedicated and professional Front Desk Assistant to join our team. This role is pivotal in providing exceptional customer service and ensuring the smooth operation of our front desk activities. The ideal candidate will possess strong organizational skills, be proficient in various office management tasks, and have a friendly demeanor to create a welcoming environment for our clients and visitors.

Responsibilities

  • Greet and assist guests upon arrival, ensuring a positive first impression.
  • Manage multi-line phone systems, directing calls appropriately and responding to inquiries with professionalism.
  • Perform data entry tasks accurately and efficiently, maintaining up-to-date records.
  • Handle filing and clerical duties to support office operations.
  • Utilize Microsoft Office and Google Workspace for various administrative tasks, including document preparation and calendar management.
  • Provide customer support by addressing inquiries and resolving issues promptly.
  • Proofread documents to ensure accuracy and professionalism in all communications.
  • Maintain organization within the front desk area, ensuring all materials are readily available for staff and guests.
  • Support other administrative functions as required, contributing to the overall efficiency of the office.

Experience

  • Previous experience in a front desk or receptionist role is preferred.
  • Strong computer skills are required, including proficiency in Google Workspace.
  • Experience in customer service or support roles is crucial for success in this position.
  • Excellent organizational skills, time management abilities, and attention to detail are necessary for effective performance.
  • Prior experience as a dental or medical receptionist is a plus but not mandatory. If you are passionate about providing outstanding service and thrive in a dynamic office environment, we encourage you to apply for the Front Desk Agent position today

Job Type: Part-time

Pay: $ $24.88 per hour

Expected hours: 16 – 24 per week

Work Location: In person