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Key Account Manager AC Charging US

3 weeks ago

Portland, Oregon, United States Wallbox Full time

About Wallbox

Wallbox is a global leader in electric vehicle (EV) charging and energy management solutions, dedicated to transforming how the world uses energy. Operating in 96 countries, we design and manufacture advanced EV charging infrastructure in Barcelona, Spain, and Arlington, Texas. Since listing on the NYSE (WBX) in 2021, Wallbox has earned prestigious awards, including the IF Design, Good Design, and RedDot Awards. Our strategic acquisitions of ARES, COIL, and ABL (a leading German EV charger manufacturer) have solidified our position as a trailblazer in the EV charging market. Join us to power the future of electric vehicles

THIS IS A REMOTE POSITION ANYWHERE IN THE UNITED STATES.

The Key Account Manager AC is responsible for developing, managing, and growing long-term relationships with Wallbox's most strategic customers. This role plays a critical part in driving revenue, maximizing account value, and ensuring an exceptional customer experience through a deep understanding of client needs and seamless cross-functional collaboration.

The KAM will act as the primary point of contact for key accounts, leading strategic initiatives that strengthen partnerships, expand business opportunities, and contribute to Wallbox's leadership in the EV charging industry.

Responsibilities:

Account Relationship Management

  • Develop and nurture trusted, long-term relationships with key accounts, ensuring high retention and continuous growth.
  • Serve as the main liaison between customers and internal teams, ensuring alignment and customer satisfaction.

Strategic Account Planning

  • Understand customer business models, operational challenges, and strategic objectives to effectively position Wallbox solutions.
  • Lead account planning activities, including forecasting, pipeline management, and quarterly business reviews (QBRs).
  • Identify new opportunities for upselling and cross-selling across the account portfolio.

Deal Management & Negotiation

  • Drive strategic deal cycles, including proposal development, pricing, contract negotiation, and closing.
  • Collaborate with legal and finance to ensure smooth contract execution.

Cross-Functional Collaboration

  • Work closely with Product, Operations, Customer Success, and Technical Support teams to enable flawless solution delivery and implementation.
  • Ensure customer needs are communicated internally and that Wallbox delivers on expectations.

Account Performance & Operations

  • Monitor account health, address escalations, and proactively mitigate risks.
  • Maintain accurate and updated CRM data, reporting regularly on account status, revenue performance, and pipeline.

Success Metrics

  • Revenue growth and retention within assigned accounts.
  • Customer satisfaction, including improvements in Net Promoter Score (NPS).
  • Conversion of strategic opportunities and increased pipeline velocity.
  • Consistency and engagement in QBRs and account planning activities.

Preferred Qualifications

  • Experience in key account management or strategic sales roles (EV, energy, SaaS, or tech preferred).
  • Strong negotiation, communication, and relationship-building skills.
  • Ability to work cross-functionally and manage complex stakeholders.
  • Strategic, analytical mindset with a focus on results and customer value.

Requirements

  • 5–8 years of experience in B2B key account management or new business sales, ideally in technical or renewable energy industries.
  • Proven track record growing strategic accounts and closing large deals.
  • Strong solution-selling and consultative sales skills.
  • Excellent negotiation and stakeholder management.
  • Comfortable working with long sales cycles and multi-site projects.
  • Strong CRM discipline (Salesforce preferred) and structured approach to account planning.

Why Join Wallbox?

Join a global leader in EV charging and play a pivotal role in the electric vehicle revolution. At Wallbox, you'll work with cutting-edge EV charging infrastructure, collaborate with a passionate team, and drive sustainable impact. If you thrive on hunting new business and are excited about shaping the future of electric vehicles, we want you on our team

Benefits

  • Flexible working hours
  • Health, dental, vision, life insurance and other ancillary benefits first of the month after 30 days of service
  • Stock purchase plan
  • Unlimited access to LinkedIn for all your learning and development needs
  • Car discounts & special advantages if you choose an EV

Please submit your resume in English

*At Wallbox, we are dedicated to providing equal employment opportunities regardless of race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. We aim to cultivate a more equitable workplace.