Experienced Front Desk Receptionist

2 weeks ago


Huntsville, Alabama, United States The Pawms Pet Resort - Huntsville Full time

CURRENTLY LOOKING FOR A NEW TEAM MEMBER TO WORK PART TIME SHIFTS, ~18-25 HOURS A WEEK.

Responsibilities:

- You are the face of The Pawms Pet Resort, so you're in charge of greeting everyone who walks in or out of The Pawms.

  • Must be comfortable in basic dog handling skills such as leashing and unleashing a dog.

  • Must be OKAY WITH being on YOUR FEET more than the avg. receptionist.

  • Gather information to customize a customers daycare, boarding, grooming, or bathing services and (feeding, medications, or any special needs the dog requires).

· Enter customer & dog data into our computer software.

· Answering telephone calls and emails

· Be knowledgeable on pricing and services

· Use social media to promote in-unit and out of unit events

· Strive for high customer review ratings

Requirements: MUST LOVE DOGS

· Must be able to work on holidays, which is our busiest time

· Ability to work cohesively with others in a fun, fast paced environment surrounded by dogs

· Strong customer service skills

· Ability to work flexible days and hours, including some holidays and some weekends

· Ability to make/take phone calls while still assisting lobby

The Pawms is looking for team members that can meet these requirements while consistently providing the highest level of care, love and fun for our furry friends. Must LOVE dogs…and, upon successful completion of training, you can even bring YOUR dog to work with you. What a bonus

Job Type: Part-time

Pay: $ $15.00 per hour

Application Question(s):

  • This is a very fast-paced job where you're both gathering important information from customers, handling dogs, answering phones, and using our software system. Discuss your experience in a fast-paced environment? Tell us about your customer service experience?
  • Do you have references from prior managers you've worked for that you can send later in the interview process?
  • What qualities should a good receptionist have? Do you have experience as a receptionist?
  • This is not a sit-down receptionist job as you are in charge of handling dogs and walking them to and from suites and the daycare yard. Are you okay being on your feet a lot and do you have experience handling dogs?

  • What is your availability to work?

Work Location: In person



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