Community Engagement Assistant
1 week ago
Since 1971, A New Leaf has been dedicated to its mission of "Helping Families…Changing Lives," making a positive impact on the lives of over 24,000 people annually in the Phoenix Metropolitan area. A New Leaf is committed to empowering individuals and enriching communities through transformative services. Guided by our core values—Compassion, Passion for Results, Collaboration, Accountability, Integrity, and Conscientiousness—we strive to create meaningful, lasting impacts in the communities we serve.
Community Engagement Assistant – Volunteers
Work Schedule
Monday through Friday, 8:00 AM – 5:00 (hours are flexible but will be within the office hours)
Work Environment
On-site
Compensation
$20.00 per hour (non-exempt)
A New Leaf is committed to empowering individuals and enriching communities through transformative services. Our core values—Compassion, Passion for Results, Collaboration, Accountability, Integrity, and Conscientiousness—guide us in creating meaningful, lasting impacts in the communities we serve.
Job Summary:
The Community Engagement Assistant supports the Community Engagement team in coordinating individual and group volunteer involvement across A New Leaf programs. This role assists with application review, onboarding preparation, scheduling, communication, meal coordination, and recordkeeping to help ensure a well-organized and meaningful volunteer experience. Success in this position requires professionalism, strong attention to detail, and the ability to work collaboratively in a fast-paced environment.
Responsibilities:
Assist with reviewing volunteer applications and scheduling initial interviews. Communicate with program staff to help coordinate individual volunteer placements based on program needs. Prepare onboarding materials and support volunteers in completing required documentation. Maintain accurate volunteer records and update information in the volunteer management system. Coordinate logistics and communication for group volunteer activities, including service days and meal donations. Manage the agency's meal calendar and confirm group participation and details in a timely manner. Serve as a point of contact for group volunteers to answer questions and provide guidance before, during, and after scheduled visits. Respond to inquiries about volunteer opportunities and provide timely, professional information to interested individuals or groups. Draft and send communications to volunteers, community partners, and meal donors as needed. Support volunteer appreciation efforts and assist in coordinating recognition activities and community events. Help maintain internal tracking tools and documentation to ensure compliance with agency procedures and funder requirements. Provide general administrative support to the Community Engagement team, including calendar maintenance, file organization, and material preparation. Other duties as assignedQualifications:
Education:
High school diploma, GED, or equivalent required Coursework or training in nonprofit management, communications, or a related field preferredExperience:
Experience in volunteer coordination, community engagement, or administrative support preferred Strong organizational and communication skills, both written and verbal Proficiency in Microsoft Office (Word, Excel, Outlook) and willingness to learn internal systems Detail-oriented with the ability to manage multiple priorities and meet deadlines Comfortable interacting professionally with volunteers, donors, program staff, and community partners Experience with volunteer management software or scheduling tools preferredWorking Conditions/Physical Requirements:
This position is primarily office-based with occasional travel to program or community sites. Must be able to sit, stand, and walk for extended periods. Must be able to lift and carry up to 20 pounds occasionally (e.g., event materials, supplies). May require occasional evening or weekend hours to support volunteer activities or community events. Regular use of computers, phones, printers, and other standard office equipment is expected. Must be able to work in a fast-paced, team-oriented environment while maintaining professionalism and confidentiality.Compliance Requirements:
Must Be At Least 21 Years of Age Class One Fingerprint Clearance Card DCS Central Registry Background Check Drug Screening CPR/First Aid Certification Valid Unrestricted Driver's License Current Auto Liability Insurance 39 Month Motor Vehicle Record Adhere to all organizational policies, including the Code of Conduct, professional standards, and relevant regulations.Mandated Reporter Requirements:
As a mandated reporter under Arizona statute A.R.S. § , you are required to immediately report any suspected abuse or neglect of a minor to your Supervisor, Manager, Director, Clinical Director, or Chief Officer, who will assist in making the appropriate report to authorities. Reports should be directed to either the local law enforcement agency or child protective services SOS-CHILD). Abuse suspected of involving a family member or legal guardian should be reported to child protective services, while other cases should be reported to law enforcement.Responsible To: Community Engagement Manager
Supervisory Responsibilities: None
We appreciate your interest in our organization. We consider applicants for all positions without regard to race, religion, color, creed, gender, national origin, age, disability, marital or veteran status, or any other legally protected status. A New Leaf is an at-will employer. Any offer of employment with A New Leaf is contingent upon a successful consumer report, which includes verification of employment, education, criminal background search, and driving records. A New Leaf is an Equal Employment Opportunity Employer and participates in the E-Verify program.
BENEFITS PACKAGE:
All of our employees enjoy the following benefits: direct deposit, competitive pay, accrued sick time, Employee Assistance Program (EAP), an annual team member appreciation event, and an informal yet professional team environment.
For full-time employees, we also provide the following as part of the total compensation plan: Dental/Vision Coverage, Accrued Sick and Vacation Time, Paid Holidays, Life Insurance, AD&D, Short-Term Disability, 401(K), Tuition Reimbursement, and a Wellness Program. This program has received a Silver Level of excellence in worksite wellness and includes Annual Biometrics, Gym Reimbursements, Wellness Initiatives, Workers Compensation improvements, and much more.
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