Senior Backend Engineer, Automation Platform

Arbiter is reimagining how healthcare works - not by adding more point solutions, but by building the infrastructure that runs the system. We're designing the intelligent operating spine that unifies data, automates workflows, and aligns incentives across providers, payers, and patients. Our platform embeds AI into real-world care and revenue cycle operations, transforming administrative chaos into orchestrated execution.

We've just closed one of the largest early-stage raises in health tech history - backed by some of the most influential players in the industry who collectively manage millions of lives and billions in spend. Paired with a powerhouse board and executive team, we have the capital, context, and relationships to move quicker than anyone - tackling the problems we know intimately and scaling what works. Our MVP is already live with hundreds of providers managing hundreds of thousands of lives, and improving daily based on real-world feedback.

At Arbiter, engineers don't just ship features - they shape the foundation of an industry in flux. You'll work alongside a small, elite team of product leaders and technologists from FAANG and top startup and healthcare orgs to architect systems that handle millions of patient records, build AI agents that execute critical healthcare workflows, and design platforms that major health entities depend on daily. Every line of code you write shapes how a $4T industry operates.

Our Engineering Culture & Values

We are a high-performing group of engineers dedicated to delivering innovative, high-quality solutions to our clients and business partners. We believe in:

• Engineering Excellence: Taking immense pride in our technical craft and the products we build, treating both with utmost respect and care.

• Impact-Driven Development: Firmly committed to engineering high-quality, fault-tolerant, and highly scalable systems that evolve seamlessly with business needs, minimizing disruption.

• Collaboration Over Ego: Valuing exceptional work and groundbreaking ideas above all else. We seek talented individuals who are accustomed to working in a fast-paced environment and are driven to ship often to achieve significant impact.

• Continuous Growth: Fostering an environment of continuous learning, mentorship, and professional development, where you can deepen your expertise and grow your career.

Responsibilities

As a Senior Software Engineer for Automation, you will be crucial in designing, developing, and maintaining the bespoke, Python-based automation platform that powers our intelligent operating system:

• Automation Service Development: Design, develop, and implement highly scalable, fault-tolerant, and high-performance server-side automation services using Python and Playwright for complex, headless browser-based workflows.

• API & Wrapper Architecture: Architect and build clean, reusable Python-based client wrappers and services that expose stable, versioned APIs for desktop clients (e.g., EMRs like Epic), enabling them to be controlled as modern, distributed services.

• Distributed Systems Integration: Lead and contribute to the architectural design of our custom automation platform, ensuring new services and components integrate seamlessly, reliably, and observably with our central, custom-built Python-based orchestrator.

• Operational Excellence: Implement robust monitoring, alerting, and logging strategies to ensure system transparency, proactive issue identification, and efficient resolution in production environments.

• Cross-Functional Collaboration: Partner closely with product managers, data scientists, AI engineers, and other engineering teams to translate complex requirements into technical solutions and integrate automation services seamlessly into the Arbiter platform.

• Technical Leadership: Provide technical guidance, mentorship, and conduct code reviews for junior engineers, championing best practices in Python, "code-first" automation, system design, and the full Software Development Life Cycle (SDLC).

• Testing & Quality: Implement comprehensive unit, integration, and functional testing strategies to ensure the highest quality and reliability of all developed automation components.

• Hiring & Onboarding: Participate in interviewing and onboarding new team members, helping to grow a world-class engineering organization.

Minimum Qualifications

• 8+ years of deep, hands-on experience in software engineering, with a strong emphasis on Python development in large-scale, production distributed systems.

• Exceptional proficiency with Python and its modern ecosystem for building complex, scalable applications.

• Demonstrable, hands-on experience designing, building, and maintaining automated systems using server-side, headless browser frameworks (e.g., Playwright, Puppeteer).

• Strong expertise in building and operating applications within large distributed systems architectures.

• Proven experience designing and building RESTful APIs to expose system functionality.

• Intimate knowledge of and ability to implement unit, integration, and functional testing strategies.

• Experience providing technical leadership and guidance, and thinking strategically and analytically to solve problems.

• Friendly communication skills and ability to work well in a diverse team setting.

• Demonstrated experience working with many cross-functional partners.

• Demonstrated experience leading a software product or component vision and delivery plan.

Preferred Qualifications

• Direct experience in the healthcare industry, especially with EMR/EHR systems (e.g., Epic) or processing clinical/claims data.

• Experience with Python-based desktop automation libraries (e.g., pywinauto, PyAutoGUI) for integrating with legacy clients.

• Familiarity with data governance and security frameworks in a regulated industry (e.g., HIPAA, SOC 2, HITRUST).

• Familiarity with cloud platforms (e.g., Google Cloud Platform, AWS) and associated services.

• Experience with container orchestration platforms (Kubernetes) and modern CI/CD practices.

• Experience with message queues or streaming platforms (e.g., Kafka, RabbitMQ).

This role can be remote or onsite, based in our New York City or Boca Raton offices, in a fast-paced, collaborative environment where great ideas move quickly from whiteboard to production.

Job Benefits

We offer a comprehensive and competitive benefits package designed to support your well-being and professional growth:

• Highly Competitive Salary & Equity Package: Designed to rival top FAANG compensation, including meaningful equity.

• Generous Paid Time Off (PTO): To ensure a healthy work-life balance.

• Comprehensive Health, Vision, and Dental Insurance: Robust coverage for you and your family.

• Life and Disability Insurance: Providing financial security.

• Simple IRA Matching: To support your long-term financial goals.

• Professional Development Budget: Support for conferences, courses, and certifications to fuel your continuous learning.

• Wellness Programs: Initiatives to support your physical and mental health.

Pay Transparency

The annual base salary range for this position is $180,000-$240,000. Actual compensation offered to the successful candidate may vary from the posted hiring range based on work experience, skill level, and other factors.