Ambulatory Operations Manager

7 days ago

Baltimore, Maryland, United States Johns Hopkins Health System Full time

What Awaits You?

  • Career growth and development
  • Employee and Dependent Tuition Assistance
  • Diverse and collaborative working environment
  • Affordable and comprehensive benefits package

Our competitive Benefit Package is designed to support the well-being and financial security of our employees. You can explore the details of our benefits offering by visiting the following link:

Summary

The Ambulatory Operations Manager is responsible for the day-to-day clinic operations for respective Practice Areas within the Ambulatory Services Department. Under the direction of the Assistant Administrator, the Ambulatory Operations Manager proactively assesses and implements appropriate processes to ensure that all facets of ambulatory practice management are effectively addressed. This includes: patient access, complete and accurate registration, hospital revenue cycle management, payor contracting compliance, insurance referral and preauthorization requirements, health information management, patient flow, environmental safety, regulatory compliance, patient safety, quality initiatives, and patient experience. The Manager position directly supervises designated clinic staff with responsibility for employee onboarding, development, and engagement. The Ambulatory Operations Manager supports clinical program needs for the primary and specialty care practices, as well as population health initiatives for Priority Partners, Johns Hopkins Medicine Alliance for Patients, and Johns Hopkins Advantage MD. The Manager works collaboratively with physicians, nurses, and clinic staff to ensure timely patient access to care, operational efficiency, practice optimization, and fiscal integrity.

Education and Work Experience: Bachelor's degree required. Master's in Business Administration, Health Administration, or related field preferred. Three (3) to five (5) years in a clinic or hospital setting with prior practice management or supervisory experience required.

Salary Range: $31.96 /hour - $55.95 /hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

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