Aircraft Maintenance Office Assistant

USAirports is a family-owned, full service FBO that operates 24/7/365 and serves the general aviation community as a fixed base operator in a state-of-the-art facility on the south side of the Frederick Douglass - Greater Rochester International Airport. USAirports provides a full range of amenities and ground support services such as fueling, hangaring, aircraft maintenance, cargo handling, tie-down, and ramp parking to the personal and corporate tenants of the airport as well as transient aircraft.

We are seeking a highly organized and detail-oriented Aircraft Maintenance Office Assistant to support our aircraft maintenance and operations departments. This position works closely with and under the supervision of the Accountable Manager and Finance Manager, playing a key role in ensuring the smooth execution of daily administrative tasks, inventory control, compliance tracking, and inter-departmental coordination. In addition, this position will also assist with performing line service operations.

This is a full-time position that offers a rewarding work experience and benefits that include medical, dental, vision, life insurance, short term disability, optional accident and critical care insurance, paid vacation, paid holidays, paid sick time, and 401(k).

Reports to: VP – Aviation Services

Full Time Hours: A Shift: 0500 – 1330

Workdays: Monday through Friday

Hourly Rate: $20.00 to $24.00/hr.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Aircraft Maintenance Department

• Track, order, and manage inventory for aircraft parts, consumables, and shop supplies.
• Manage shipping and receiving of parts.
• Maintain relationships with vendors and suppliers.
• Perform standard office duties such as filing, typing, answering phones, and distributing mail.
• Update and manage aircraft maintenance databases and records to ensure compliance and accuracy.
• Maintain accurate logs for aircraft maintenance, including work orders, inspections, and service records.
• Prepare and submit reports on maintenance activities, costs, and compliance for management and regulatory authorities.
• Maintain current hazardous material data sheets and OSHA compliance records.
• Perform detailed cleaning of aircraft interiors and exteriors, including wings, fuselages, and cockpits, often by hand.
• Help maintain the cleanliness and organization of hangars, workshops, and office spaces.

Operations Department

• Refuel aircraft and ground service equipment.
• Deice aircraft.
• Drive fuel trucks and ground support vehicles.
• Park, tow, store, and secure aircraft; direct movement of aircraft and vehicular traffic on the aircraft operating area.
• Assist passengers in an appropriate manner
• Meet arriving and dispatch departing aircraft.
• Monitor and maintain fuel inventories on fuel trucks.
• Provide lavatory service, water service and supply restocking as requested.
• Provide shuttle service for passengers and crew as required.
• Assist with general cleaning and clearing debris from ramps, building and customer areas.
• A high regard for customer service for the flight crews and passengers of privately owned aircraft must be maintained.
• Ability to successfully and timely complete USAirports training and computer-based training modules.

Requirements:

QUALIFICATIONS:

• Minimum 18 years of age.
• Required documentation: valid Driver's License, birth certificate and/or passport.
• Able to pass a 10-year background check, receive and maintain an airport security badge.
• Able to acquire customs seal through US Customs and Border Patrol.
• Diploma required; Associate degree preferred.
• Mechanical aptitude preferred.
• Proficiency in Microsoft Office with the ability to manage complex data sheets and create well-formatted documents.
• Strong interpersonal, verbal, and written communication skills.
• Ability to prioritize daily and special projects.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Able to work in a fast-paced work environment with efficiency and accuracy.
• Able to perform repetitive tasks and motions, including bending at the waist and knees, standing, sitting, squatting, kneeling, crawling, and twisting for extended amounts of time.
• Must be able to lift and carry 50 lbs. from floor to waist level.
• Must be able and willing to work in elevated environments over 12 feet.
• Must have sufficient vision and ability to safely perform the essential functions of the position.
• Ability to wear PPE (personal protective equipment) such as ear protection, safety glasses, gloves, and high visibility clothing when required.
• Certain functions may be performed in varying weather and environmental conditions such as precipitation, extreme temperatures, jet engine fumes, dust, and noise.
• Tasks are performed inside and outside near stationary and moving aircraft (including spinning propellers and engines).

USAirports is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by Federal, State, or Local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall leave of absence, compensation, benefits, training, and apprenticeship. USAirports makes hiring decisions based solely on qualifications, merit, and business needs at the time.

USAirports will recruit, hire, train and promote qualified individuals without regard to race, color, religion, sex, veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. USAirports does not discriminate on the basis of national origin or citizenship status as provided in the Immigration Reform and Control Act of 1986.