Operations Director

4 days ago

Manchester, New Hampshire, United States Boutique Recruiting Full time

A global leader in powered mobility and rehabilitation technologies, is seeking an Operations Director to oversee end-to-end manufacturing, supply chain, and logistics operations across its U.S. facilities. This role is central to their mission of developing life-changing medical devices that help people move freely and live fully. The Operations Director will manage contract manufacturers, in-house production, warehousing, procurement, and quality systems aligned with ISO 13485 standards. This person will be a strategic operator and hands-on leader who thrives in a fast-paced, growth-focused environment and is someone capable of building scalable systems while maintaining precision and compliance.

Operations Director Responsibilities

  • Oversee all U.S. operational functions, including manufacturing, procurement, logistics, and inventory management
  • Manage and optimize OEM and contract manufacturing relationships to ensure quality, cost, and delivery targets are met
  • Lead in-house production and warehouse operations, including planning, scheduling, and resource allocation
  • Develop and maintain processes aligned with ISO 13485, GMP, and QSR standards
  • Drive process improvements and implement new technologies to enhance production efficiency
  • Manage domestic and international logistics, ensuring smooth flow of products and materials
  • Oversee procurement activities, including supplier negotiations, quotations, and vendor performance management
  • Collaborate with Sales, Marketing, and Finance to align production and inventory with sales forecasts
  • Maintain and analyze operational KPIs, reporting progress to executive leadership
  • Lead, coach, and develop a high-performing operations team
  • Ensure compliance with safety and regulatory requirements across all facilities

Operations Director Requirements

  • Bachelor's degree in Engineering, Operations, or related field
  • 7 - 10 years of manufacturing/operations experience
  • 5+ years in the medical device industry
  • Proven expertise in OEM/contract manufacturer management
  • Strong knowledge of ISO 13485, GMP, and FDA QSR compliance
  • Experience with ERP systems
  • Hands-on experience with production planning, MRP setup, and inventory controls
  • Ability to read and interpret mechanical and electrical drawings
  • Strong problem-solving and project leadership skills with Six Sigma or Lean experience preferred
  • U.S. passport and ability to travel domestically and internationally as needed
  • Excellent communication, organization, and cross-functional collaboration skills

Benefits

  • Comprehensive Medical, dental, and vision coverage
  • Generous PTO
  • 401(k)
  • RSU program
  • Mileage reimbursement for travel between facilities
  • Collaborative, mission-driven culture focused on improving lives through innovation

If you are someone who can manage complexity, lead with accountability, and build systems that scale without losing sight of the people and purpose behind the work, apply now and join the team

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