Assistant Floral Manager

2 weeks ago

Lubbock, Texas, United States Market Street Full time $40,000 - $80,000 per year

Summary:

The Floral Assistant Manager is first and foremost responsible for guest relations and satisfaction by building a reputation for Ultimate Service. He/She supports the Department Manager regarding all department duties such as ordering, merchandising, maintaining department conditions and training department clerks. He/She is responsible for assisting the Department Manager in leading the efficient, effective, safe, legal and profitable operations of the department.

Key Responsibilities:

  • When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest
  • Assist with interviewing, training, scheduling, performance and productivity of all department team members
  • Assist with communication of information distribution to entire department
  • Responsible for maintaining positive atmosphere, spirit and morale within the department
  • Demonstrate effective leadership skills by managing time and delegation
  • Support and execute division concepts and programs
  • Contribute in executing and meeting financial goals
  • Ensure quality and consistent product availability and solutions to our guests
  • Assist with safeguarding, controlling and monitoring all department assets, ensuring policies and procedures are implemented for control of assets
  • Practice safe work habits; maintain a high level of store cleanliness, organization, and a safe work environment; encourage team members to do the same
  • Ensure department systems and processes are utilized consistently and correctly

  • Collaborate with Department Manager for meetings with the department leadership team to effectively plan production and promotion goals

  • Assist with the coaching and development of team members as necessary in accordance with policies and procedures with support from Department Manager and Talent Management

  • Assist with coordinating the books and manuals to ensure they are kept updated
  • Assist with coordinating inventory process and reporting

  • Must be able to take care of all department issues in the event of the absence of the Department Manager, which would include ordering, delegating, multitasking, forecasting, prioritizing and merchandising

  • Assist and lead designers and sales clerks in completing their tasks

  • Demonstrate good conflict management skills

  • Perform other duties as requested or required by upper management

Key Requirements:

  • Must be 18 years of age or older
  • High School Diploma or equivalent
  • The Floral Assistant Manager is required to work the scheduled work shift as needed to meet the needs of the store guests and team members.
  • Ability to work and communicate with all levels of management and subordinates in a professional manner
  • Ability to self-motivate, problem-solve and work with minimal supervision
  • Working knowledge of plants and flowers
  • Able to work in varied temperatures
  • Independent mobility within the department - standing and walking for 8-10 hours, squatting and climbing.
  • Be able to perform all other physical aspects of the position including but not limited to bending, squatting, standing, lifting, climbing, pushing, pulling, and walking
  • Ability to lift and carry items weighing up to 30 lbs. and push and pull up to 100 lbs.
  • Must possess technical skills to perform basic math and computer tasks (Word, Excel, and Email).
  • Ability to work at fast-paced, but efficient and controlled manner
  • Must be flexible to work various hours/shifts, including weekends and holidays
  • Must be able to transfer to another store within the area
  • Ability to function as a team member and get along with others

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