Field Technician

6 days ago

Richmond, Virginia, United States Maintech, Incorporated Full time $60,000 - $72,000 per year

We are looking for self-motivated, dedicated Datacenter Technician to join full-time. The successful candidate will handle responding to customer calls in a prompt and efficient manner.

3 different Shifts

  • Monday/Tuesday/Thursday/Friday from 5pm-3am
  • Sunday-Wednesday from 5pm-3am
  • Wednesday-Saturday from 5pm-3am

Job Summary:

  • On site engineer will service all client needs including server hardware break-fix and IMAC support, As well as smart hand support for network equipment.
  • Troubleshoot, and supports systems/equipment (DELL, Oracle, IBM and HP Servers)
  • Diagnose, analyzes, and repairs product failures, orders and replaces parts as Needed
  • Follows all client policy and procedures, adhere to best practices
  • Presents problem resolution or refer more complex issues to a Sr. Support Engineer
  • Maintain part records and inventory
  • Documentation of activity and will show strong organizational skills
  • Express positive attitude and strong analytical skills

Skills:

  • Extensive Server and hardware trouble shooting experience required
  • Capable of replacing all hardware components in large scale data center
  • Experienced with newer generation Dell, Oracle, Lenovo, and HP servers
  • Ability to learn and adhere to new procedures
  • Working experience with Remote Access Cards (IDRAC, ILOM, ILO, Ect)
  • Strong communication skill with ability to provide technical updates
  • Proficient at administrative tasks and paperwork
  • Familiarity with ticket-tracking software (Experience with Service Now preferred)
  • Must be a self-starter with the ability to work independently without supervision and within a team environment
  • Must have a professional demeanor and the ability to develop effective working relationships with end users and stakeholders
  • CompTia A+ Certification is a plus
  • CompTia Server+ Certification is a plus
  • Dell Certification is a plus
  • HP Certification is a plus
  • IBM Certification is a plus

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
  • Work Location: In person

Pay: $30/hr-$34/hr

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