Admissions Coordinator – Miami
1 day ago
We are seeking a professional and compassionate Admissions Coordinator to join our team. This role is the first point of contact for individuals and families seeking treatment, and is responsible for guiding clients through the admissions process from start to finish.
Responsibilities
- Answer incoming calls and provide information about our programs
- Conduct basic assessments and determine appropriate level of care
- Verify insurance benefits and assist with funding options
- Schedule admissions and coordinate with clinical and medical teams
- Complete admission paperwork and ensure all documentation is accurate
- Update CRM/EMR systems and prepare daily/monthly reports
- Respond to phone and email inquiries
- Conduct facility tours when needed
- Maintain confidentiality and follow all policies
Qualifications
- 1+ year experience in a call center, medical office, admissions, or similar setting
- Strong communication and customer service skills
- Ability to multitask and work independently
- Experience with Salesforce or similar CRM preferred
- Proficient in Microsoft Office and Outlook
- Professional phone etiquette
If you're organized, motivated, and enjoy helping people take the first step toward recovery, we encourage you to apply.
Job Types: Full-time, Part-time
Pay: $ $20.00 per hour
Work Location: In person
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