Workplace Experience Coordinator

About Pacific Fusion
Pacific Fusion was founded in 2023 with the mission to power the world with abundant, affordable, clean energy.

We are rapidly designing and building a pulsed magnetic fusion system to achieve net facility gain (more fusion energy output than stored energy input). In parallel, we are developing the key components required to build affordable fusion systems.

Our plans are ambitious. We have raised over $900M so far from incredible investors, resourcing us to deliver on these plans. We are bringing together the best scientists, engineers, and operators from the fusion community, hard tech industry, and other sectors. We are united by a shared sense of urgency to provide clean power for the world, particularly managing climate change while meeting growing global energy demand. You can read more about us in this letter from our founders.

About The Role
Job Overview:
The Workplace Experience Coordinator supports a welcoming, efficient, and well-supported environment for employees, visitors, and partners. This role serves as the face of the company at the front desk while managing daily office operation - including mail, supplies, and light facilities and administrative support. The ideal candidate thrives on exceptional hospitality, organization, and proactive problem-solving, ensuring the workplace runs smoothly and reflects our company's values.

General Expectations

• Hospitality mindset: Create an inclusive, welcoming environment for employees and guests.
• Professionalism: Represent the company with warmth, confidentiality, and discretion.
• Organization & follow-through: Maintain detailed records, manage multiple tasks, and keep shared spaces impeccable.
• Proactive ownership: Anticipate needs, identify gaps, escalate problems and suggest improvements.
• Adaptability: Handle shifting priorities and unexpected challenges calmly and effectively.

Responsibilities
Front Desk (Visitors, Mail, Shipments)

• Provide warm, professional front-of-house coverage during business hours. Greet, badge, and host visitors, candidates, and contractors and promptly notify hosts.
• Maintain a polished, "ready now" appearance for the lobby, reception, and conference rooms.
• Serve as the first point of contact for in-person inquiries, ensuring a professional, friendly impression.
• Receive and route incoming mail and packages to appropriate recipients. Prepare outgoing shipments (FedEx/UPS/LTL) and ensure accurate labeling and tracking. Coordinate delivery handoffs to the adjacent warehouse with clear communication and documentation.

Kitchens, Supplies & Purchasing

• Support restocking kitchen supplies, snacks, beverages, and office supplies.
• Support lunch and catering logistics, including vendor coordination, setup, teardown, and light cleanup.
• Track and replenish office inventory; partner with vendors to ensure timely supply orders and deliveries.

Office Operations & Facilities

• Coordinate building access, maintenance, and vendor work; escort technicians and contractors as needed. Assist with short term credentials for contractors and service providers as needed.

Backup & Special Support

• Provide front desk or coordination coverage during vacations or absences.
• Assist with general administrative support requests from Leaders, People Team and Chief of Staff to CTO as needed.
• Other duties as assigned

Qualifications

• 3+ years of experience in office coordination, facilities, or front desk operations.
• Strong customer service orientation and communication skills.
• Comfortable with workplace technology (Google Workspace, Slack, Envoy, etc.).
• Excellent organization, attention to detail, and time management.
• Ability to lift up to 25 lbs and manage light setup tasks as needed.

Benefits

• Industry-competitive salary
• Equity plan
• 6% employer 401k matching
• Generous paid time off (including sick leave, vacation, paid family leave)
• Medical, Dental, and Vision insurance

Actual base salary offered will be determined by: experience, skills, and work location. This range is for base salary, our total compensation includes equity and benefits. We welcome you to apply even if your expectations are outside our listed range.
Pacific Fusion is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Pacific Fusion is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures and throughout employment. If you need assistance or any accommodation, please let us know.
Pacific Fusion does not accept unsolicited resumes from recruiters or employment agencies without a fully executed recruitment agreement in place. In the absence of such agreement, Pacific Fusion reserves the right to pursue and hire any candidates without an obligation to pay fees. Agencies are requested not to contact Pacific Fusion hiring managers or employees regarding recruiting services.