Family Outreach

1 week ago

Queens, New York, United States Zeta Charter Schools Full time $75,000 - $90,000 per year
Follow your passion 

Are you looking to make a BIG impact? At Zeta, we pursue an unprecedented combination of high academic achievement and social-emotional development for our students. We insist that every student receives a world-class education while fostering a love for learning. We are passionate about changing the landscape of public education in New York City and beyond, and we are uncompromising in our mission.

Currently, we operate multiple elementary and middle schools in the Bronx, Upper Manhattan, and Queens. We plan to grow and open 1-2 schools each year because children in every community deserve excellent, equitable education. Join our growing team today, and be a change agent for children.

Our Network office is located at 401 W 218th St., New York, NY However, this position is mostly located in Flushing, in-person. Increased flexibility will be required for this role as in-person community outreach and engagement is a key component of the Family Outreach & Enrollment team, but there may be potential for some remote work based on the scope of responsibilities.

Deliver powerful results

To achieve our vision, we are searching for a bilingual Family Outreach & Enrollment Manager with a Bachelor's Degree with 4-6+ years of experience and a background in project management, sales, or customer service with a proven record of building and maintaining strong relationships with customers or external audiences. 

  • Bilingual proficiency in English and Mandarin or Korean is required.
  • Candidates must be comfortable working in-person in Flushing, Queens. 

The ideal candidate will:

  • Demonstrate strong and professional communication skills, both verbal and written
  • Be highly proficient in Google Suite (Sheets, Calendar, Docs) to organize information, manage schedules, and support outreach operations
  • Maintain exceptional attention to detail and the ability to independently manage and analyze data (through use of pivot tables and index-matching)
  • Exhibit flexibility, resilience, and a results-oriented approach to achieving goals
  • Be motivated to engage directly with families through in-person outreach, canvassing, tabling, and promoting Zeta in the community
  • Be comfortable planning and hosting events, and willing to work flexible hours—including evenings and weekends—as needed

As a member of Zeta's Family Outreach team, you will:

  • Develop and implement strategies to engage with prospective families in our community
  • Lead project planning efforts for outreach initiatives  by creating detailed project plans, setting milestones, tracking progress, and proactively addressing risks and roadblocks.
  • Build and maintain relationships with community-based organizations on behalf of Zeta Charter Schools
  • Plan and execute engagement events for prospective families
  • Support with our random admissions lottery and enrollment processes 
  • Collect and analyze data to optimize outreach strategy and tactics ensure that the team is optimizing strategies and tactics
  • Wearing multiple hats as a part of a lean startup-up team, supporting the work of others on the team and taking on new projects and tasks as needed

Note: Engaging with families about Zeta's world-class educational program involves participating in regular community outreach shifts, which typically require extended periods of being out in the community with the team and walking, standing, and having the ability to lift up to 25 lbs

Join our purpose-driven community

Zeta teammates are lifelong learners who live with child-like joy and a deep sense of purpose. We disrupt the status quo and tackle problems together. Our team stands united by our commitment to a limitless future for every child. Our Zeta team is composed of top talent with incredible schooling and private sector experience. At Zeta:

  • We are passionate about our mission of providing world-class education to all students
  • We bring a mindset of growth, flexibility, and openness to feedback
  •  We are hungry and determined to not only meet our goals, but surpass them
  • We are humble, willing to put the team's needs ahead of our own, and committed to contributing to a collaborative work environment
  • We have a high bar for excellence and sweat over the details
  • We are caring and put team over individual at all times

We are hiring for an immediate opening. The salary range for this position is between $75,000 and $90,000. New hires can expect to be brought into the organization at a salary at or near the start of the range, depending on relevant experience and internal equity. Compensation is based on our salary scales.

We offer great benefits:

  • Comprehensive and affordable medical, dental, and vision plans
  • Flexible spending accounts for eligible medical purchases and commuter expenses
  • 403(b) retirement plan; Zeta offers matching contributions toward your savings
  • Competitive compensation

We provide awesome perks:

  • Monthly stipend for wellness and lifestyle expenses (Gym memberships, salon appointments, concerts – it's up to you)
  • 4 live therapy sessions per month through Talkspace, and a free Headspace subscription
  • MacBook Air, and specified monthly reimbursement for use of mobile phone
  • Fully stocked teacher workrooms with favorite snacks and Nespresso machine
  • Zeta swag, team outings, and NYC's finest sweet treats
  • Books for professional development

We care deeply about your personal and professional growth:

  • Clear pathway to professional growth
  • Consistent feedback and support from managers and teammates
  • Community Circle practice to build and strengthen our sense of team
  • Interactive Mindfulness and DEIJ programming
Apply Now

Equity is at the heart of our mission. We have a deep commitment to pursuing diversity and striving for equity. Zeta is an equal opportunity employer. Candidates of all backgrounds are encouraged to apply. Work authorization is required (candidate must have permanent authorization to work in the U.S.).

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