Front Office Manager

2 weeks ago

Southaven, Mississippi, United States Seva Hospitality Full time $45,000 - $60,000 per year

COME BE PART OF OUR GROWING FAMILY We offer bonus incentive programs for all positions and a comprehensive benefits package to all eligible full-time team members If you are energetic, like to be recognized and have a passion for serving others, then please visit to learn more about our company and to see all of the employment opportunities we have to offer

TITLE: Front Office Manager

POSITION FOCUS: Coordinates the activities of front office personnel and breakfast as directed and provides support to the General Manager.

JOB REQUIREMENTS: 90% of shift is standing, bending/kneeling. Clean driving record and valid driver's license. Safe defensive driving skills. Must be able to reach all areas of hotel to assist clients. Occasional carrying and lifting of heavy items. Proficient with computers and Microsoft Office. May be required to work nights, weekends and holidays. Will be required to be on call when away from work.

ORGANIZATIONAL STRUCTURE: Reports to: General Manager and/or Assistant General Manager. Subordinates: Front Desk Agents; Shuttle Driver; Breakfast Attendant; Evening Attendant

PRIMARY RESPONSIBILITIES:

· Assigns duties to front office staff and observes performance to ensure adherence to hotel policies and established operating procedures.

· Provides training, including safety training, to front office staff.

· Selects or assists in the selection of front office staff and all new hire paperwork.

· Maintains accurate records including cash flow sheet, direct bill accounts, credit card receipts, registration cards, reservation cards, direct bills, credit cards, IRS and accurate posting of house accounts.

· Adheres to all franchise and company procedures and regulations as well as standard operating procedures.

· Receives and resolves or assists in resolving guest complaints and team member issues.

· Performs functions of the General Manager in their absence.

· Covers shifts in all departments as scheduled by the General Manager.

· Corresponds with group and travel agents to answer special requests for rooms and rates.

· Assists with sales and marketing efforts as directed.

· Answers inquiries pertaining to hotel policies and services.

· Assists General Manager in annual wage scale surveys.

· Assists and is present during Quality Assurance reviews administered by the franchise.

· Conducts or assists in conducting staff meetings.

· Reviews team member performance and conducts personnel actions when necessary with the approval of the General Manager.

· Responsible for understanding and adhering to guidelines set forth in the team member handbook. Expected to report to work on scheduled days and at scheduled times.

· Observes the 5x10 rule, which is to be complied with at all times. Anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.

· Other duties as assigned by supervisor or management. 

  • Front Office Assistant

    2 weeks ago

    Southaven, Mississippi, United States HighFive Dental Holdco LLC Full time $40,000 - $60,000 per year

    North Mississippi Oral and Maxillofacial Surgery Associates in Southaven is looking for a friendly, detail-oriented Front Office Assistant to join our patient-focused team. Our goal is to provide an exceptional experience for every patient, from their first phone call to their post-treatment follow-up.The ideal candidate will bring experience from a dental...

  • Front Office Associate

    1 week ago

    Southaven, Mississippi, United States RAYUS Radiology Full time

    RAYUS now offers DailyPay Work today, get paid todayRAYUS Radiology is looking for a Front Office Associate to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together As a Front Office Associate, you will be responsible for...

  • Front Desk Agent

    1 week ago

    Southaven, Mississippi, United States Days Inn Southaven, MS Full time

    Days Inn By Wyndham in Southaven, MS is currently looking for a Front Desk Clerk/Night Auditor that understands the concept of exceptional hotel guest service. The Front Desk Clerk/Night Auditor is responsible for front office operations, Must be able to multi-task, and prioritizes with excellent follow up skills and customer service. Responsible for...

  • Front Desk Receptionist

    1 week ago

    Southaven, Mississippi, United States Southaven R.V.& Marine Full time

    RV ReceptionistLocation: Southaven RV & Marine – Southaven, MSEmployment Type: Full-TimeAbout Us:Southaven RV & Marine is one of the region's leading RV and boat dealerships, known for outstanding customer service and a fun, family-oriented atmosphere. We're looking for an energetic and detail-oriented Receptionist to be the friendly first point of contact...

  • Hotel Front Desk Clerk

    1 week ago

    Southaven, Mississippi, United States Motel 6 Riverside Full time

    Looking for a Front Desk Clerk in DeSoto, TX area.What you will be doing:Our Guest Service Representatives create a hospitable guest experience while performing tasks at the front desk. The GSR is a member of the Welcome Team and is in a vital position to us as it provides the first impression of our brand. We are dedicated to providing you with a safe...

  • Office Manager/ Rehab Coordinator

    1 week ago

    Southaven, Mississippi, United States Continuum Rehab Therapy Full time

    Full-time Description OFFICE MANAGER | Desoto Healthcare  Southaven, MississippiContinuum Rehab Therapy is seeking an individual with medical office experience to join our therapy TEAM in the role of Rehab Coordinator at a skilled nursing facility in Southaven, Mississippi.Strong computer skills are a must.Basic FunctionThe position provides clerical...

  • Front Desk Receptionist

    1 week ago

    Southaven, Mississippi, United States The Smile Center Full time

    Welcomes and greets patients/clients/visitors in a manner that is helpful and friendly; determines purpose of visit and directs the patient/client/visitor accordingly. Provides information to incoming callers according to established policies, protocols and guidelines; transfers calls as needed and ensures adequate phone coverage at all times. Schedules...

  • Security Officer

    3 days ago

    Southaven, Mississippi, United States Allied Universal Full time

    Overview Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As...

  • grocery manager

    2 weeks ago

    Southaven, Mississippi, United States Superlo Foods Full time $40,000 - $80,000 per year

    Grocery ManagerWhy SuperloJoin us if you're driven by teamwork, customer dedication, and a fast-paced environment. As a 100% employee-owned local company, we're committed to delivering exceptional service while giving back to our community. Join our team and become an owner where you can excel every day and make a real impact. Perks1) Employee Stock...

  • Security Officer Hospital

    2 weeks ago

    Southaven, Mississippi, United States Allied Universal Full time $18,440 per year

    Overview Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As...