Seasonal Call Center Representative

3 days ago

Savannah, Georgia, United States Savannah's Candy Kitchen Full time

Do you embody the spirt of Southern Hospitality? We are looking for a customer-oriented service representative to join our seasonal team A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Responsibilities

  • Manage large amounts of incoming calls
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Skills

  • Proven customer support experience or experience as a client service representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • High school degree

Job Types: Part-time, Seasonal

Pay: From $15.00 per hour

Expected hours: 20 – 40 per week

Ability to Commute:

  • Savannah, GA Required)

Ability to Relocate:

  • Savannah, GA 31415: Relocate before starting work (Preferred)

Work Location: In person

  • Bilingual Call Center Representative

    3 days ago

    Savannah, Georgia, United States MassMarkets Full time $40,000 - $70,000 per year

    LOCATIONSavannah, GAPosition OverviewBILINGUAL SPANISH SPEAKING CALL CENTER JOB OPENINGSWe are looking for bilingual call center representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support positions. In this roles, you will handle inbound inquiries,...

  • Bank Call Center Representative

    20 hours ago

    Savannah, Georgia, United States MCI Careers Full time $40,000 - $70,000 per year

    LOCATIONSavannah, GAPOSITION OVERVIEWMCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide...

  • CALL CENTER REPRESENTATIVE Full-Time

    3 days ago

    Savannah, Georgia, United States OneMCI Full time $43,000 - $71,000 per year

    LOCATIONSavannah, GAJOB TYPEFull-TimePOSITION OVERVIEWCUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTSWe are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions.  In this role, you will handle...

  • Call Center Agent

    13 hours ago

    Savannah, Georgia, United States OneMCI Full time $40,000 - $60,000 per year

    LOCATIONSavannah, GAJOB TYPEFull-TimePAY TYPESHourly + BonusBENEFITS & PERKSLOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity, Flexible Schedules, Daily Contests, Prizes, Casual Dress Code, Regular RaisesAPPLICATION DETAILSNo Resume Required, Entry-LevelPOSITION OVERVIEWAt MCI we...

  • Call Center Operations Manager

    3 days ago

    Savannah, Georgia, United States OneMCI Full time $50,000 - $80,000 per year

    LOCATIONSavannah, GAJOB TYPEFull-TimePAY TYPESSalary + BonusBENEFITS & PERKSMANAGEMENT: Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Company Cell Phone, Company Laptop, AdvancementAPPLICATION DETAILSNo Resume Required, On-site InterviewPOSITION OVERVIEWAt MCI we are committed to fostering an environment where professionals can build...

  • Entry-Level Call Center Agent

    12 hours ago

    Savannah, Georgia, United States OneMCI Full time $35,000 - $42,000 per year

    LOCATIONSavannah, GAPOSITION OVERVIEWENTRY-LEVEL CALL CENTER AGENT (FULL-TIME)We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will handle inbound inquiries, make outbound calls to existing customers to assist with customer service questions, and up-sell...

  • Customer Service Representative

    1 day ago

    Savannah, Georgia, United States Corporate Message Services, Inc. Full time $31,200 - $63,600 per year

    Immediately hiring Full Time Customer Service Representatives at CMSThrough our dedicated Customer Service Representatives atCentral Message Services, we deliver critical services and create exceptional outcomes for our clients and the many people who count on them. Do you love helping people? You have the opportunity to make a difference and be part of a...

  • BDC Service Representative

    3 days ago

    Savannah, Georgia, United States SOUTHERN MOTORS HONDA Full time $40,000 - $60,000 per year

    BDC Service RepresentativeSouthern Motors Honda is looking for a friendly and driven BDC Service Representative to join our growing service department. In this role, you'll be the voice of our Honda dealership — helping customers schedule service appointments, answering inquiries, and ensuring every interaction delivers the high level of care we're known...

  • BDC Service Representative

    17 hours ago

    Savannah, Georgia, United States Southern Motors Full time $40,000 - $60,000 per year

    BDC Service RepresentativeSouthern Motors is looking for a friendly and driven BDC Service Representative to join our growing service department. In this role, you'll be the voice of our dealership — helping customers schedule service appointments, answering inquiries, and ensuring every interaction delivers the high level of care we're known for.What...

  • seasonal holiday host

    14 hours ago

    Savannah, Georgia, United States Hyatt Full time $25,000 - $40,000 per year

    SummaryWe're looking for an individual who embodies the luxury lifestyle experience. An ideal Thompson team member has a passion for creating unique experiences, that can quickly perpetuate a culture of great design and superlative service, with a sharp sense of humor. This candidate will have a passion for exceptional hotel service and who can express that...