Director, Product Management – Credit Products

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

We are seeking a dynamic and accomplished Director of Product Management to lead the end-to-end strategy, execution, and performance of our credit products portfolio for mass and affluent consumers across Latin America and the Caribbean (LAC). This is a pivotal leadership role for a results-oriented professional with deep expertise in credit products, who combines strategic vision with hands-on operational excellence.

The ideal candidate is a strong leader with a track record of delivering innovative credit solutions, driving business growth, and elevating client satisfaction. You will be responsible for shaping the product roadmap, launching new offerings, and continuously optimizing existing products to ensure market relevance and profitability across all client segments This role reports to the LAC Consumer Product Senior Director.

Key Responsibilities

• Product Leadership: Own the full lifecycle of credit products, from market analysis and ideation to launch, optimization, and growth. Champion product excellence and innovation at every stage for mass and affluent segments.
• Strategic Execution: Translate business objectives into actionable product strategies. Define and deliver a robust roadmap for credit products, ensuring alignment with customer needs and market trends across diverse client bases.
• Market Expansion: Develop tailored go-to-market strategies for each LAC market, collaborate with execution driving consistent growth and product differentiation across the region.
• Performance Management: Take full accountability for product P&L. Monitor KPIs, analyze performance data, and implement initiatives to maximize uptake, usage, and profitability.
• Stakeholder Engagement: Lead cross-functional teams—including Technology, Benefits, Marketing, Sales, Operations, and external partners—to deliver product initiatives on time and within scope.
• Innovation: Identify and implement digital and experiential innovations that set our credit products apart in the mass and affluent segments.
• Client Advocacy: Serve as the subject matter expert for credit products. Represent the portfolio at industry events, engage directly with clients, and leverage feedback for continuous improvement.
• Continuous Improvement: Stay ahead of market trends, competitor activity, and evolving customer needs to refine and enhance the credit product offering.

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:

10+ years of relevant work experience with a Bachelor's Degree or at least 7 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 4 years of work experience with a PhD, OR 13+ years of relevant work experience.

Preferred Qualifications:

12 or more years of work experience with a Bachelor's Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD

8+ years of product management experience (at least 5 years in payments and financial services).

Bachelor's degree required. Advanced degree preferred.

Proven track record of full lifecycle product ownership, including ideation, launch, and optimization.

Strong commercial acumen: experience managing P&L, setting business goals, and driving measurable outcomes.

Analytical mindset: skilled at using data and market analysis to inform decisions.

Cross-functional leadership: experience delivering results in matrix global organizations.

Excellent communication skills: able to influence stakeholders and clearly articulate product vision, requirements, and results.

Languages: fluent in English and Spanish. Portuguese is a strong plus.

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 160,100.00 to 232,300.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.