Insurance Verification Specialist

4 days ago


Pittsburgh, Pennsylvania, United States East Liberty Family Health Care Center Full time

Insurance Verification SpecialistFront Desk Support - Join East Liberty Family Health Care Center

Looking to make a meaningful impact in healthcare? East Liberty Family Health Care Center, a Federally Qualified Health Center (FQHC), is searching for a dedicated Insurance Verification Specialist who will also serve as a front desk backup to ensure exceptional patient care.

Your Role:

Verify primary and secondary insurance carriers for patients

Connect with patients to update coverage details and coordinate benefits

Calculate co-insurance and co-payment amounts accurately

Support non-insured patients by offering our sliding fee scale options

As a Front Desk Backup, You'll Also:

Greet patients and visitors with warmth and professionalism

Assist patients in person, over the phone, and via digital communication

Explain clinic procedures, appointment schedules, and patient rights

Schedule and confirm appointments using Electronic Health Records (EHR) systems

Handle cancellations and rescheduling while optimizing efficiency

Verify demographic and insurance information at check-in

Assist patients with forms, offering translation when necessary

Collect co-pays, sliding-scale payments, and other fees

Collaborate closely with clinical and administrative teams for seamless patient care

Stay informed about community resources to better assist patients

Why You'll Love Working Here:

  • Help provide accessible, high-quality healthcare to the community
  • Work in a compassionate, mission-driven environment
  • Develop professionally with ongoing training on FQHC policies, cultural competency, and patient-centered care

East Liberty Family Health Care Center - Where Care Meets Community

Apply TodayBe Part of Our Mission



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