Operations Supervisor

1 week ago

Alexandria, Minnesota, United States Arrowwood Resort and Conference Center Full time

Job Title: Operations Supervisor

Location: Arrowwood Resort and Conference Center, Alexandria, MN

Reports to: ResidentManager

Position Type: Full-time

Job Summary:

We are seeking a highly skilled Operations Supervisor to oversee all aspects of resort operations. This role ensures seamless guest experiences, efficient service execution, and operational excellence across departments.

Key Responsibilities:

  • Oversee daily resort operations, ensuring smooth coordination between departments.
  • Lead and supervise front-end Food & Beverage teams, including restaurant, bar, and banquet staff.
  • Ensure high-quality guest service, addressing concerns and enhancing customer satisfaction.
  • Monitor inventory, supply chain, and vendor relations for Food & Beverage operations.
  • Implement and maintain health, safety, and sanitation standards across all service areas.
  • Collaborate with management to develop strategies for operational efficiency and profitability.
  • Assist in scheduling and staff training to maintain service excellence.
  • Support event planning and execution, ensuring seamless coordination of banquets and special occasions.
  • Analyse operational performance, identifying areas for improvement and implementing solutions.

Qualifications:

  • Proven experience in resort operations
  • Exceptional leadership and communication skills to effectively manage teams and guest interactions.
  • Knowledge of industry trends, service standards, and operational best practices.
  • Ability to multitask and work in a fast-paced environment while maintaining attention to detail.
  • Proficiency in POS systems, inventory management, and scheduling software is a plus.

Job Type: Full-time

Pay: $ $22.00 per hour

Benefits:

  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Work Location: In person

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