Sales & Marketing - Catering Sales Manager

Where Hospitality Becomes Unscripted.

Job Summary

At OTH Hotels Resorts, we don't believe in service that's scripted—we believe in hospitality that's human. As a Catering Sales Manager, you create unforgettable moments by blending sales expertise with personalized event planning. From intimate gatherings to grand celebrations, you are the trusted guide who listens, advises, and delivers experiences that exceed expectations.

This role goes beyond selling menus and space—it's about building authentic relationships, anticipating client needs, and orchestrating details so every event feels effortless, meaningful, and unique. Your passion for both sales and service ensures that every guest walks away with more than just a memory—they walk away with a story.

Key Responsibilities

• Proactively solicit, develop, and maintain catering business through prospecting, networking, and client relationship management.
• Partner with clients to understand their vision, goals, and budget, translating them into customized proposals and contracts.
• Prepare detailed Banquet Event Orders (BEOs) and work closely with operations, culinary, and conference services to ensure flawless event execution.
• Conduct site inspections, tastings, and client presentations that showcase the property and its offerings.
• Negotiate rates, menus, and event packages in alignment with hotel revenue strategies while delivering exceptional value.
• Maintain accurate and timely records of bookings, client communications, and revenue forecasts.
• Monitor group room blocks, deposits, and catering revenue to ensure targets are achieved and billing accuracy is maintained.
• Be present during events as needed to support the client, monitor quality, and address last-minute adjustments with professionalism and care.
• Represent OTH Hotels Resorts at trade shows, bridal fairs, and community networking events to generate new catering leads.
• Collaborate with Sales, Conference Services, and Banquet teams to drive both catering revenue and overall guest satisfaction.

Who You Are

• A natural relationship-builder with strong communication and interpersonal skills.
• Passionate about sales, service, and creating memorable guest experiences.
• Highly organized, detail-oriented, and comfortable juggling multiple events and deadlines.
• Skilled in negotiations and confident in presenting ideas to individuals and groups.
• Adaptable and resourceful, able to adjust quickly to client needs and changes.
• Prior catering sales, event planning, or hospitality sales experience strongly preferred (2+ years ideal).
• Proficiency in catering/sales systems and Microsoft Office (Word, Excel, Outlook).
• Flexible schedule, including evenings, weekends, and holidays as required by events.

What Makes Us Different

Unscripted Hospitality is more than a service philosophy—it's a culture of care, empowerment, and genuine connection. We encourage our team members to act with heart, notice the details, and make decisions that bring a client's vision to life. At OTH Hotels Resorts, your story matters. Here, you're not just booking catering business—you're creating meaningful experiences that guests will cherish long after the last toast.

Join Us

If you're ready to be part of a team that believes in authenticity over routine, in purpose over procedure, and in people over process—this is your place. Let your next chapter unfold and your story begin with OTH Hotels Resorts.

This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary.