Sales Manager-In-Training

About Us

Discover our transformed hotel in Atlanta, GA. From the vibrant decor to the personalized service, you're sure to love your stay at The Westin Atlanta Perimeter North. Just moments from our Perimeter Center, Atlanta, hotel, you'll find destinations like Sandy Springs Performing Arts Center and Concourse at Landmark Center. Following your time in the city, retire to the holistic warmth of our hotel rooms and suites, with pillowtop mattresses, flat-panel TVs and inspiring views. If your day has been particularly stressful, reserve an appointment for a relaxing spa treatment from one of our expert technicians in the serenity of your accommodation. During downtime, take a refreshing lap in our outdoor pool or get in a workout at our 24-hour fitness center. Our 17 versatile event venues are also perfect for corporate events and social gatherings of all shapes and sizes. Whether traveling to town for business or leisure, The Westin Atlanta Perimeter North offers everything you need for a successful Southern stay.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization

We value U.S. military experience and invite all qualified military candidates to apply.

Overview

The Sales Manager in Training (MIT) Program is a fast-track development opportunity for recent graduates passionate about hospitality and sales. Over 3–4 months, MITs will gain hands-on experience in group, business travel, and catering sales while learning the fundamentals of revenue strategy, client management, and event execution. Successful MITs are placed into Sales, BT & Catering Manager roles across the HEI portfolio, building a career path toward future sales leadership.

Essential Duties and Responsibilities

• Shadow Sales & Catering team during program onset; rotate through Group, BT and Catering Sales over 2-3 Months at assigned hotel.

• Complete training in 1-2 sales systems; become proficient in sales processes and rhythms.

• Respond to group and catering inquiries; manage sales process from booking entry through contract and turnover. 

• Work with revenue and leadership team to price group business, understanding demand periods and how to convert business over need dates. Master DBR Process

• Generate and distribute daily, weekly and monthly sales and catering event reports; attend related meetings.

• Assist in detailing upcoming groups and events.  Prepare Event Orders and Group Resumes outlining group needs.  Distribute appropriately and assist finance in collecting final payment as defined in property SOP.

• Prepare Meeting Diagrams for upcoming events as needed.

• Manages on property site visits, in-person client interactions during client on site meetings as needed. 

• Work with Corporate Manager of BT to understand Business travel segment.  Understand Systems, resources, strategy, tactics and analysis

• Management and review of daily arrival reports for business transient management.  Support property efforts with daily arrival emails, surveys, client interactions, client follow up, management of client events, etc.

• Works with DOS on strategic outbound proactive sales efforts, outside sales calls and SWAT reporting.

• Comply with attendance rules and be available to work on a regular basis.

• Perform any other job related duties as assigned.

Qualifications and Skills      

• Recent or current graduate of a hospitality program preferred, or relevant hospitality experience.

• Flexibility to relocate for placement after completion of the MIT program.

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

• Strong organizational skills and attention to detail.  Strong interpersonal skills with a client-service mindset.

• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public, etc.

Compensation

Tipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? No

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you

For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs ​through EyeMed. ​Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. 

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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