Accounts Receivable Specialist

Summary Description
This position is responsible for working on Accounts Receivable, master data maintenance, and process improvements for Kingspan Insulation North America. Coordination with leadership, sales, and other departments will be required.

Essential Duties
Essential duties are interpreted as being descriptive and not restrictive in nature. Other duties may be assigned.

• Manage customer accounts by tracking customer payments, ensuring timely collections, properly addressing invoice-related disputes to accelerate cash flow and proper daily cash posting to ensure current and accurate credit exposure.
• Account reconciliation and collections, contacting customers via email or telephone as needed to ensure healthy cash flow and timely payments reducing the risk of bad debt and maintaining a clean ledger.
• Monitor A/R Support email correspondence and customers master data updates as needed. New customer system set up and sold to locations must be in accordance with process in place.
• Credit review or credit application process for prospective and existing customers. Able to process credit applications within 24 and gather all required documentation for approval, account set up and customer credit terms email notification.
• Responsible for assisting Credit Manager with any daily, monthly, and year-end reports related to the department as needed.
• Prioritize workload to meet month-end, such as JE and related goals and deadlines as per Credit Manager request.
• Complete other tasks as assigned related or not related to daily duties.
• Performs work in a safe manner; promotes and fosters a safe work environment.

Skills, Knowledge & Abilities
Education and/or Experience:
High School Diploma or equivalent is required and currently pursuing a Bachelor's degree in Finance, Accounting, Business Administration, Statistics, or related field.

Must Have

• Experience with business computer applications including MS Office Suite, Word, Excel, Outlook, and PowerPoint.
• Strong organizational skills; strong attention to detail; ability to multi-task and prioritize.
• Strong communication skills (verbal and written)
• Ability to work independently and to manage multiple projects in a fast-paced environment.
• Ability to make decisions, exercise judgment, and interface effectively with all levels of staff.

Must Be Able To

• Demonstrate troubleshooting and problem-solving ability.
• Work in a team-based environment.
• Set and manage multiple priorities.
• Prioritize day-to-day tasks and long-term department goals.
• Demonstrate the ability to build and foster strong business relationships
• Self-motivated individual with the desire to succeed.

Language Skills:
Excellent telephone and oral communication skills. Good to excellent spelling, grammar, and written communication skills.

Mathematical Skills:
Ability to calculate figures by using advanced math skills, applicable to and consistent with an business degree.

Reasoning Skills:
Ability to deal with people in a manner which shows sensitivity, tact, and professionalism. Possess strong customer service skills and the ability to resolve problems in a diplomatic manner.

COMPETENCIES: Individual Contributor
Adaptability
Maintaining effectiveness when experiencing changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful. Adaptability supports our business driver of Driving Efficiency.

Customer Orientation
Placing the appropriate priority on the internal or external customer's perspective when making decisions and taking action; implementing service practices that meet the customers' and own organization's needs. Customer Orientation supports our business driver of Increasing Financial Performance.

Decision Making
Identifying and understanding challenges and opportunities by gathering, analysing, and interpreting quantitative and qualitative information; choosing the best course of action by establishing clear decision criteria, generating, and evaluating alternatives, and making timely decisions; taking action that is consistent with facts and optimizes probable consequences. Decision Making supports our business driver of Driving Efficiency.

Earning Trust (Establishes Credibility for Earning Trust)
Gaining others' confidence by acting with integrity, communicating transparently, and following through on commitments; treating others and their ideas with respect and supporting them when faced with challenges. Earning Trust supports our business driver of Building a High-Performance Culture.

Managing Work
Effectively managing one's time and resources to ensure that work is completed efficiently. Managing Work supports our business drivers of Executing a Competitive Strategy and Driving Efficiency.

Teamwork
Working cooperatively in partnership with others to help a team or work group achieve its goals. Teamwork supports our business driver of Building a High-Performance Culture.

Health & Safety
The ability to autonomously apply and adhere to health and safety protocols, contributing to the creation of a safe and secure work environment. Individuals with this competency are responsible for understanding, implementing, and promoting health and safety practices within their scope of work, ensuring compliance with regulations, and fostering a culture that prioritizes the well-being of all employees.

All Employees Have The Following Compliance Obligations

• Remain compliant with the Code of Conduct and Policies which includes the Product Compliance Policy.
• Ensure that all duties related to product compliance are adhered to in accordance with the Product Compliance Policy, Laws, Regulations, and markets demands.
• Responsible for all tasks to achieve compliance goals and demands of Compliance Management System.
• Must raise concerns related to the Compliance Management System to their supervisor, manager, any member of the Leadership Team, or through the confidential whistle blower service.

This job description reflects the current assignment of essential functions and is not meant to be all-inclusive. Duties and responsibilities may be assigned or reassigned to this job at any time and may be modified to accommodate working demands.