Sales Consultant
3 days ago
We are looking for a Sales Consultant to create and nurture long-term relationships with clients. You will resolve any issues that arise to ensure customers are satisfied with our services. In this role, you should be an excellent communicator who's able to grasp customer needs and brainstorm ways to fulfill them. If you have a background in customer service and knowledge of our industry, we'd like to meet you. Your goal will be to help us safeguard our revenue and retain our customers.
Responsibilities
- Build relationships with key employees among customers
- Create plans to address clients' business needs
- Advise clients on creating profitable processes
- Schedule regular meetings with customers to ensure they are satisfied
- Act as point of contact for complaints and escalate issues as appropriate
- Help sales team up-sell or cross-sell services and products
- Ensure both the company and clients adhere to contract terms
- Study competition to find new ways to retain customers
- Set sales and revenue targets and work diligently to meet them
- Collaborate with internal teams (e.g. sales, engineers, senior management) to address customers' needs
Skills
- Proven experience as a Client Relations Manager or Relationship Manager
- Proven track record of meeting and exceeding targets
- Background in sales; industry knowledge is a plus
- Experience tracking relevant KPIs (e.g. customer satisfaction)
- Proficient in CRM platforms
- A customer-oriented attitude
- Excellent communication and negotiation skills
- Problem-solving aptitude
- Ability to work well with a team
- Must be enrolled in or graduate of an accredited University with a Bachelor's Degree .
Job Types: Full-time, Contract
Pay: From $500.00 per week
Benefits:
- Flexible schedule
- Paid time off
- Work from home
License/Certification:
- Passport (Required)
Work Location: Remote
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