Brand Specialist

10 hours ago

Palo Alto, California, United States Swickard Palo Alto II, LLC dba Mercedes-Benz of Palo Alto Full time $60,000 - $90,000 per year

As a Brand Specialist, you will be responsible for representing and promoting the brands represented by the dealership. Brand Specialists serve as the primary point of contact for guests, providing expert knowledge about specific brand's vehicles, features, and benefits. 

Responsibilities 

  • Customer Interaction: Greet and assist guests in a professional and friendly manner. 
  • Vehicle Knowledge: Possess a deep understanding of the brand's vehicle lineup, including features, specifications, and pricing. 
  • Product Demonstrations: Conduct test drives and product demonstrations to showcase the brand's vehicles. 
  • Sales Presentations: Present vehicle options and packages to customers, addressing their needs and preferences. 
  • Negotiation: Negotiate vehicle prices and financing terms with guests. 
  • Closing Sales: Complete sales transactions efficiently and accurately. 
  • Customer Follow-Up: Maintain contact with customers after the sale to ensure satisfaction and address any concerns. 
  • Inventory Management: Assist in maintaining accurate vehicle inventory records. 
  • Store Appearance: Contribute to a clean and organized dealership environment. 

Qualifications

  • Excellent communication and interpersonal skills 
  • Strong sales and negotiation abilities 
  • Ability to work independently and as part of a team 
  • Strong customer service orientation 
  • Proficiency with computer systems, including dealership management software 
  • Automotive industry knowledge (preferred) 

Physical Requirements

  • Standing and Walking: Ability to stand and walk for extended periods.
  • Sitting: Ability to sit for long periods, especially during computer work or sales presentations. 
  • Reaching and Bending: Frequent reaching, bending, and stooping to access vehicles and dealership equipment. 
  • Lifting: Ability to lift and carry items, such as paperwork, vehicle accessories, or promotional materials. 
  • Driving: Must possess a valid driver's license and be able to drive various types of vehicles. 
  • Fine Motor Skills: Dexterity to operate computer keyboards, phones, and other office equipment. 

Benefits of Working at Swickard

  • Career Path –Swickard isn't just a J-O-B. You'll learn and grow into different roles and be able to take on new leadership responsibilities.
  • Ongoing training and support
  • Opportunities for continued personal and professional growth. 
  • We are an Equal Opportunity Employer and value diversity and inclusion at our company. 

Competitive benefits package 

  • Insurance: medical, dental, vision, life and pet insurance
  • Optional disability coverage
  • 401k plan
  • Paid Holidays 
  • PTO

About Us

  • We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
  • We're a hospitality company that happens to sell cars, parts, and service. 
  • We are a team. Everyone plays a role in our success. 
  • Culture: We want to be our customers' favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work? 
  • Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more.
  • We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News. 

Most people have a stressful experience buying or servicing their car. It shouldn't be that way. We're looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn't just what we do, it's who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes?

To all recruitment agencies: Swickard does not accept agency resumes. Do not forward resumes to our careers alias or other Swickard employees. Swickard is not responsible for any fees related to unsolicited resumes.

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