Customer Service Representative

3 days ago

Savannah, Georgia, United States ABC Waste of Savannah Full time $36,000 - $45,000 per year

Job Overview

ABC Waste of Savannah, Inc. is looking for a customer service Rep./account specialist for residential trash and recycling divisions. ABC Waste of Savannah, Inc. was started in 1956 and is the oldest waste collection company in Georgia. Ideal candidate must be able to multi-task with a positive attitude in a fast-paced, high-volume setting. Ideal candidate must be able to work independently while maintaining constant communication with the team. ABC Waste is a growing small family owned business requiring competent individuals who are able to help create company processes and systems as we grow.

Job Summary

Customer Service: Customer service and problem-solving skills are imperative to creating fulfillment in an environment where inventory moves daily. Multiline phone system is used to reach out to customers and verify account information, collections, scheduling, etc. Customer payment processing on a daily basis. Must be comfortable making collection calls and annotating customer accounts.

Routing Assistance: Routing and dispatching a team of drivers to fulfill orders or scheduling pick-ups of fulfilled orders.

Essential Duties and Responsibilities include the following. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

  • Strong problem-solving skills.
  • Attention to detail.
  • Answer and make phone calls in a professional manner.
  • Processes payments in various accounting systems.
  • Organize and maintain records for future research.
  • Openly communicate with management.
  • Develop a relationship with the customers.
  • Create efficient routes for trucks to travel to various points in Savannah area.
  • Strong computer skills.
  • Other minor duties may be assigned.

Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job:

Education and Experience

Required: High School Diploma and at least one year of previous experience.

Preferred: Bachelor's Degree or Associates Degree plus additional or specialized training, and two to four years' previous experience.

Job Type: Full-time

Pay: From $18.00 per hour up

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • On-the-job training
  • Paid time off
  • Vision insurance

Shift:

  • 8 hour shift
  • Day shift

Work Location: In person

Job Type: Full-time

Pay: $ $21.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Ability to Commute:

  • Savannah, GA Preferred)

Work Location: In person

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