Claims Servicing Processor

2 weeks ago

San Antonio, Texas, United States Strategic Staffing Solutions Full time

Job Title:
Claims Servicing Processor

Location: San Antonio, TX

Duration: 12 Month Contract

Pay: $20-22/hr W2

Position Summary

The
Insurance Operations Specialist
is responsible for executing a variety of back-office functions that support core insurance processes, including new business setup, agency management, claims processing, underwriting support, and policy servicing. This role requires strong attention to detail, a solid understanding of insurance operations, and the ability to ensure accuracy and compliance across all business functions.

Key Responsibilities

  • Perform back-office operational activities aligned with insurance services functions such as
    new business, policy servicing, underwriting, and claims
    .
  • Gather and collate information related to
    new accounts or renewals
    to support premium assessments.
  • Assist agencies
    with licensing, onboarding, and training requirements while resolving related queries promptly.
  • Support
    claim settlements
    by reviewing payments for discrepancies (e.g., duplicates, incorrect payees) to ensure accurate administration of claims.
  • Conduct
    screening and due diligence
    of applications to identify missing or incorrect data, then review and upload information into file management systems for underwriter support.
  • Ensure
    premium application
    aligns with customer preferences and policy terms (e.g., risk classifications, equity distributions).
  • Support
    underwriting and post-underwriting reviews
    , including exception handling and coordination with analysts.
  • Perform various
    policy servicing activities
    such as renewals, policy changes, disbursements, reinstatements, loan processing, and certificate reissuance.
  • Oversee
    risk classification processes
    in compliance with company policies and procedures.
  • Assist the
    Process Lead
    in workflow management, task prioritization, and work delegation.

Qualifications & Skills

  • Bachelor's degree in
    Business Administration, Finance, Insurance, or related field
    (preferred).
  • 2+ years
    of experience in insurance operations, back-office processing, or related support functions.
  • Working knowledge of
    insurance processes
    such as policy administration, underwriting, and claims.
  • Strong
    analytical, organizational, and problem-solving skills
    .
  • Proficient in
    MS Office
    and familiar with file/document management systems.
  • Excellent
    communication and customer service
    skills with the ability to manage multiple priorities in a fast-paced environment.

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