Distributor Account Manager
2 days ago
Après Nail has innovated the nail market as the creator of Gel X. Our mission is to improve nail industry standards and the lives of nail artists by providing innovative products that help both them and their services thrive. Our nails are seen everywhere, from the Met Gala to the Oscars to your local nail salon. The Gel X revolution is real, and we're looking for our next great team member
Key Responsibilities:
- Account Management & Strategic Partnership:
o Serve as the dedicated day-to-day contact for our Wholesale Master distributors, Key Account Distributor (Cosmoprof, Utah, Target, etc), building and maintaining strong, long-lasting relationships.
o Develop and execute strategic account plans to achieve sales targets and expand brand presence within these key channels.
o Conduct regular business reviews to analyze performance, identify growth opportunities, and address any potential challenges.
o Collaborate with the sales leadership to onboard and develop strategies for new potential key accounts (e.g., Target, Cosmoprof).
- Sales Operations & Order Fulfillment:
o Accurately and efficiently process a high volume of complex purchase orders, ensuring all pricing, terms, and shipping requirements are met.
o Manage the end-to-end order lifecycle, from entry into our ERP system to final delivery, serving as the liaison between the customer and our internal logistics/warehouse teams.
o Proactively resolve any order discrepancies, shipping issues, or customer inquiries with a high level of professionalism and urgency.
- Cross-Functional Collaboration & Reporting:
o Work closely with the Finance department to ensure timely payments and resolve any invoicing issues.
o Partner with the Marketing team to align on product launches, promotions, and marketing support for your accounts.
o Provide regular sales forecasts and performance reports to the Director of Sales.
o Maintain meticulous records of all account activities, communications, and orders within our CRM system.
Qualifications & Skills:
- Required:
o 3-5 years of experience in account management or sales operations, with direct experience in the nail or beauty industry.
o Proven experience managing key accounts, major distributors, or big-box retail partners.
o Exceptional organizational skills and a high degree of attention to detail, especially in order processing and data entry.
o Excellent written and verbal communication skills, with the ability to build rapport and trust with key partners.
o Proficient in Microsoft Office Suite (Excel, Word, Outlook) and comfortable learning new software.
- Preferred:
o Bachelor's degree in Business, Marketing, or a related field.
o Hands-on experience with an ERP system (e.g., NetSuite, SAP) and a CRM platform (e.g., Salesforce).
o Demonstrated ability to work independently and manage multiple priorities in a fast-paced environment.
o Bilingual proficiency in English and Vietnamese is preferred
The pay range for this role is:
75, ,000 USD per year(City Of Industry)
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