Concierge

1 week ago

Bethesda, Maryland, United States Kensington Senior Living Full time

Why Kensington Senior Living? Because Our Promise to love and care for your family as we do our own. These are not just words – but something all of us at Kensington Senior Living strive to deliver each day. We're looking for a Concierge to join our newest community, The Kensington Redondo Beach.

Join us to discover your path, grow your purpose, and embrace the unexpected: deeper connections, greater opportunities, and a stronger sense of belonging.

Salary: $19-$21, based on experience

Schedule: Full-Time, Tuesday - Saturday, 3pm - 11:30pm

Summary:

The Concierge is responsible for greeting all visitors, managing day to day communications on a variety of fronts, and assisting the Business Office Manager with administrative functions.

Duties and Responsibilities:

  • Greets visitors to the community in a prompt and gracious manner. Determine the purpose of the visit, contacts the appropriate party, and makes the visitor comfortable while they wait.
  • Answers and directs all incoming phone calls to the appropriate person and/or take and distribute messages promptly and accurately.
  • Manages incoming and outbound mail. Accepts and logs packages, notifies recipients of package receipt, assists residents and team members with outbound packages/ express mail, assists with mail/ shipping tracking if needed, and assists residents with copies and fax transmissions.
  • Accepts and communicates transportation requests and follow up to ensure that they are fulfilled.
  • Gains thorough knowledge of emergency procedures and alarm systems and acts as the point of contact throughout emergency situations until relieved of this duty.
  • Accepts, documents, and distributes work requests from residents and team members and follows up to ensure they are responded to in a timely manner.
  • Maintains contact information for residents, team members, local attractions, and emergency organizations in an organized manner. Maintains resident "out of town" list.
  • Maintains accurate key logs as required for housekeeping, maintenance, and vehicles.
  • Assists the Business Office Manager with administrative tasks as assigned. Tasks could include, but is not limited, to assisting applicants with completion of job applications, coding of invoices, filing, entering information into the Property Management Systems and payroll systems, and monitoring operations of key office equipment.
  • Attends training courses and participates in other professional development activities as required.

Knowledge and Skill:

  • Must have excellent verbal skills and communication abilities.
  • Ability to work effectively within a team based environment.
  • Strong time management and organizational skills.
  • Must have excellent computer skills, including; Word, Excel, Outlook, Power Point, and Property Management Systems.
  • Ability to efficiently operate all functions of the property telephone system
  • Thorough understanding of various alarm systems used in the community.

Qualifications:

  • Front desk experience in a hospitality environment preferred.
  • Must be able to clearly and proficiently communicate with people of all ages and abilities, displaying consideration of their rights and sensitivities, while maintaining an energetic, positive attitude.
  • Must be able to read and write English, and follow verbal and written instructions.
  • Clear, pleasant telephone voice.
  • Must maintain a clean and well-groomed appearance and follow the dress code as outlined in the employee handbook.
  • Ability to work flexible hours including weekends and evenings.
  • Must be able to perform the essential functions of the job with or without reasonable accommodation
  • Demonstrates freedom from pulmonary tuberculosis by a health screening performed by a physician prior to employment.
  • Must be cleared in a criminal background check administered in the state of employment.
  • High school diploma required. College education strongly preferred.
  • Ability to handle stressful situations while maintaining a calm, efficient demeanor.

Mental and Physical Requirements:

  • Requires ability to stand and walk short and long distances for extended periods of time.
  • Must be able to lift and/or carry objects in excess of 25 pounds.
  • Requires reaching above, below, and at shoulder length.
  • Ability to remain calm and positive in stressful situations

  • Front Desk Concierge

    1 week ago

    Bethesda, Maryland, United States Classic Services Full time

    Positions we are hiring forWeekend Availability :Tuesday Night ~ Thursday Night1 am to 9 amGreets all guests with a smile and pleasant acknowledgmentPromote and maintain confidentiality at all timesPackage Management - Incoming Out going MailProvide exceptional customer service; maintain courtesy and be professional at all times.Assists guest awareness of...

  • Security Guard

    3 days ago

    Bethesda, Maryland, United States Admiral Security Services Full time

    OverviewAdmiral Security Services was established in 1976 and has consistently grown for over four decades.  Today, we service hundreds of locations nationally, provide security coverage to millions of square feet of public and private facilities, and are one of the top 10 largest security companies in the United States.Now is your opportunity to join our...

  • Director of Sales and Marketing, Senior Living

    5 days ago

    Bethesda, Maryland, United States Artis Offer Letter Full time

    At Artis, we help people living with dementia achieve the essential human needs of purpose, belonging and joy by building a bridge between their lifelong identity and present daily life.Candidates with personal experience caring for an aging family member or supporting a loved one with Alzheimer's or dementia are strongly encouraged to apply, as this...

  • FLEX Rooms Operations Manager

    2 weeks ago

    Bethesda, Maryland, United States Marriott International Full time

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationMarriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States, 20814ScheduleFull TimeLocated Remotely?YPosition Type ManagementPay Range: $27.40-$34.13 per hourExpiration Date: 12/08/2025This is a temporary position and reports to the OSR Team.This...

  • FLEX OSR Rooms Operations Manager, In-Market

    2 weeks ago

    Bethesda, Maryland, United States Marriott International Full time

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationMarriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States, 20814ScheduleFull TimeLocated Remotely?YPosition Type ManagementPay Range: $31.25-$41.35 per hourExpiration Date: 12/05/2025This is a temporary position.JOB SUMMARYThis role prefers the...

  • Concierge

    6 days ago

    Bethesda, United States Sunrise Senior Living Full time

    JOB OVERVIEW The Concierge is often the initial contact and first impression that many people have of Sunrise Senior Living. The Concierge is responsible for greeting potential residents, families, and visitors, managing both external and internal calls, and taking and communicating messages. The Concierge provides an overview of community information to...

  • Concierge

    2 days ago

    Bethesda, United States Sunrise Senior Living Full time

    Sunrise ConciergeThe Concierge is often the initial contact and first impression that many people have of Sunrise Senior Living. The Concierge is responsible for greeting potential residents, families, and visitors, managing both external and internal calls, and taking and communicating messages. The Concierge provides an overview of community information to...

  • Concierge, Full Time Evening | Hampden House

    2 weeks ago

    Bethesda, United States B. F. Saul Company Full time

    Concierge, Full Time Evening | Hampden HouseCompany Overview:Since 1931, The B. F. Saul Company has been engaged in the acquisition, renovation, construction, and management of residential property in the Washington Metropolitan area. The Residential division is currently comprised of four luxury properties: The Waycroft (Arlington, VA), Park Van Ness...

  • Weekend Evening Concierge

    1 week ago

    Bethesda, United States Bozzuto Full time

    At Bozzuto, every team member shares a deep commitment to doing good for those around us. We live this each day by designing, building, managing and maintaining one-of-a-kind residences. Whether its the talent within our communities or the expertise across our property operations teams, we work together to make extraordinary happen for our clients, residents...

  • Residential Concierge

    2 weeks ago

    Bethesda, United States Washington Property Company Full time

    Join a property management company committed to service excellence. As DC Metro's premier commercial real estate company, our legacy is one of integrity, fairness and success for our employees, residents, and investors.Your New EmployerLocated in Bethesda, Maryland, Washington Property Company (WPC) is an award winning, full-service commercial and...

  • Spa Concierge at Luxury Day Spa

    2 weeks ago

    North Bethesda, United States The Woodhouse Day Spa - North Bethesda Full time

    Voted Best Day, Woodhouse Spa of North Bethesda is now hiring for Full Time and Part Time Spa Concierge to work the busy weekends, in addition to weekdays if desired.Here at The Woodhouse Day Spa, we value our team members and strive for excellence with every guest experience.Our Spa Concierge... Makes the magic happen by providing the ultimate guest...

  • Community Concierge

    4 weeks ago

    Bethesda, United States WeWork Full time

    A leading coworking space provider in Bethesda, Maryland is seeking a Community Associate to be the face of the community. This role involves managing front desk operations, engaging with members and guests, ensuring adherence to policies, and contributing to a positive environment. Ideal candidates will have strong communication skills and a passion for...

  • Full Time Concierge| Bethesda, MD

    2 weeks ago

    Bethesda, United States Planned Companies Full time

    DescriptionPosition at Planned CompaniesPlanned Companies -Doorman - Job DescriptionLocation: Bethesda, MDSchedule: Full Time: Sunday-Monday (7am-3pm) & Tuesday-Thursday (3pm-11pm)Pay Rate: $19.50SummaryPlanned Companies' clients realize welcoming tenants, guests and vendors is as important as how the property is kept presentable and safe. To provide this,...

  • Full Time Evening Concierge| Bethesda, MD

    2 weeks ago

    Bethesda, United States Planned Companies Full time

    DescriptionPosition at Planned CompaniesPlanned Companies -Doorman - Job DescriptionLocation: Bethesda, MDSchedule: Full Time: Friday-Monday (3pm-11pm)Pay Rate: $19.00SummaryPlanned Companies' clients realize welcoming tenants, guests and vendors is as important as how the property is kept presentable and safe. To provide this, Planned Lifestyle Services...

  • Front Desk Receptionist

    4 weeks ago

    Bethesda, United States Erickson Senior Living Full time

    Erickson Senior Living - 7051 Rockledge Drive [Guest Service / Concierge] As a Front Desk Receptionist at Erickson Senior Living, you'll: Greet and assist visitors; Answer phone calls and direct them to the appropriate department; Maintain a clean and organized front desk area; Schedule appointments and manage calendars; Provide administrative support to...