Manager, Talent Operations

2 weeks ago

Bethesda, Maryland, United States Xometry Full time

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

The Manager, Talent Operations will play a critical role in ensuring the smooth and efficient operation of Xometry's People department. This position will oversee data related to the employee life cycle, from onboarding to offboarding, and will be responsible for maximizing the employee experience. Additionally, the Manager will oversee the HR Help Desk, providing support and assistance to employees.

Responsibilities:

People Management:Provide leadership, strategic guidance, and comprehensive development opportunities to a high-performing team of HR Operations professionalsFoster a collaborative and results-driven environment, empowering team members to excel in their rolesEnsure the team is equipped with the resources and knowledge to contribute significantly to the overall success of the HR function and the organizationEmployee Life Cycle Management:Oversee data related to the employee life cycle, including onboarding, role and compensation changes, performance reviews, and offboardingDevelop and implement processes to ensure a seamless and positive employee experience throughout the employee tenure at XometryManage employee records and data privacy complianceHR Help Desk:Oversee the HR Help Desk, providing timely and accurate support to employees on a variety of HR-related mattersTrain and manage HR Help Desk staff to ensure they have the knowledge and skills to effectively assist employeesProvide reporting around important Help Desk metrics, including SLAs, first response resolution, etcHR Systems and Technology:Manage and optimize HR systems and technology, including HRIS, ATS, and performance management toolsIdentify opportunities for process improvement and automation to increase efficiency and reduce administrative burdenData Analysis and Reporting:Analyze HR data to identify trends and insights that can be used to improve HR practices and policiesDevelop and maintain key HR metrics and reportsCompliance:Ensure compliance with all applicable employment laws and regulationsStay up-to-date on changes in employment law and regulations and implement necessary updates to HR policies and procedures

Qualifications:

Bachelor's degree in Human Resources, Business Administration, or a related field7+ years of experience in HR Operations, with at least 3 years in a supervisory roleStrong knowledge of employment law and regulationsExperience with HRIS systems and technology (experience with ADP Workforce Now is a preferred)Excellent organizational and time management skills with the ability to work independently and as part of a teamExperience in a high-growth technology companyCertification in Human Resources Management (SHRM-CP, PHR)Experience with data analytics and reporting tools

#LI-Hybrid

Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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