Sr. Analyst – Systems Interface and Testing

About Haynes, Inc.

Haynes Inc, continues to partner with Department of State (DoS) in Charleston, SC. Our 80+ employees. support the DoS Comptroller and Global Financial Services (CGFS) Center in the areas of: Global Compensation, Information Systems Security (ISSO), and Global Financial Operations. We serve the U.S. Foreign Service, Department of State Civil Service, Foreign Service Retirees, Embassies, and Overseas U.S. Agencies reaching 180 countries and 140 currencies. Haynes, Inc. provides services in: Accounting, Administration, Budget, Travel, Vouchering, Accounts Receivables, Reconciliation, Systems Analysis, Information Systems, Computer Security, Payroll and Compensation, Treasury, Payroll Customer Service, Training, Audits, and Paralegal Analysis.

Haynes, Inc. provides our employee family a robust benefits package including: 11 paid Federal holidays, generous 25% Employer Match on your 401k, Paid Time Off, Medical/Dental/Vision Insurance, Flexible Spending Accounts, Life Insurance, Disability, Tuition Reimbursement, flex-time, free Professional Development & Training Program with 9000+ courses, and more We thrive on providing a good work/life balance and creating an inclusive culture where employees feel valued and appreciated.

Department Overview

The U.S. Department of State (DoS), The Bureau of the Comptroller and Global Financial Services, Charleston, Resource Management (RM) Bureau of the Department of State (DoS) in Charleston, South Carolina has a requirement for a Compensation Technician to perform compensation support in the office of Locally Employed Payroll. Locally Employed Staff Payroll (LE) provides compensation services to Locally Employed (LE) staff employed at U.S. Embassies and Missions around the world. LE Payroll support is in Charleston, South Carolina and Bangkok, Thailand where a highly complex compensation environment is managed by providing compensation services to LE Staff in 180 countries and 140 currencies. Our services include time and attendance, payroll, customer support, withholding, benefits, record keeping and reporting for our LE Staff employees working overseas at our Embassies and Missions. LE Payroll services employees through 180 separate local compensation plans representing labor and employment laws and regulations of the host countries where we operate and applicable U.S. and Department of State laws, regulations, and policy. LE's primary goal is to provide world-class compensation services to our Locally Employed Staff customers,

Minimum Requirements

• ​​​​​​A four-year degree from an accredited college or university is preferred.
• Two years of college + two years of experience relative to the specific position, or four years of experience relative to the specific position may be substituted for education.
• Professional Financial Certifications may be considered in lieu of minimum experience requirements at the Contracting Officer Representatives (COR) discretion.
• High levels of confidentiality, ethics and integrity is required.
• Key Skills – Leadership, flexibility, time-management, detail-orientated, organized, excellent communicator via phone and email, excellent customer service, team player, analytical, positive attitude, good computer, research, and problem-solving skills.
• Previous experience working with confidential/classified information is preferred.

Job Responsibilities

• Assists Team Lead as Subject Matter Expert (SME) on the team, including being proficient in all compensation-related actions and activities and being able to assist team with transfer of knowledge when new hires arrive, or rotation occurs.
• Assists Team Lead in delivering training to new hire staff and helps Team Lead audit the work that new hires are completing.
• Ability to represent the team and deliver briefings as required for specific role.
• Assists Team Lead with peer-to-peer coaching.
• Assists Team Lead with projects and other responsibilities as assigned.
• Provides functional expertise with testing DOS Global Foreign Affairs Compensation System (GFACS).
• Creates and distributes reports on the testing processes and subsequent outcomes, collaborating with software development and business analyst teams for any necessary modifications or enhancements for the software to perform optimally.
• Devises testing programs to perform functional usability tests for GFACS end-users.
• Assists with creating test plans for system modifications, scripts, and database results, and examines a product's usability from an end-user perspective.
• Monitors these test programs for software errors or issues from an end-user perspective.
• Provides detailed documentation of testing results following project standards.
• Provides recommendations to update Quality Work Instructions (QWIs) when necessary, based on testing results.
• Participates in the editing and drafting of current or additional QWIs to support Systems Interface activities.
• Provides systems training to the staff to ensure successful implementation of new system and processes.
• Independently devises ways to improve processes and improve systems efficiency for processes and procedures.
• Must be able to work on several tasks simultaneously and to work independently without any higher-level coordination or direction for day-to-day activities.

Software Systems Utilized:

Microsoft Office Suite (Excel, Word, Outlook), Global Foreign Affairs Compensation System (GFACS), GFS Knowledge Base (KB), GEMS (Government Employee Management System), DIS (Document Imaging System & various websites of government agencies (Employee Express, IRS, TSP, Office of Personnel Management) and other software systems required to complete the job.

Work Schedule

To be hired, the candidate must reside in the state of South Carolina. This position supports a government contract and is subject to the government agency rules and management.

Work hours are 40 hours per week between the hours of 6:15 am - 6:00 pm. Core working hours are 9:00 am - 3:00 pm. Work Schedule is defined based on the work requirements of our client's division, Global Financial Services. The contract has a non-compensated, 45-minute lunch Monday through Friday.

Haynes, Inc is an Equal Opportunity Employer. We do not discriminate against any employee or applicant for employment because of race, color, religion, gender, national origin, age, marital status, disability, veteran status, sexual orientation, or other protected status in any of the terms or conditions of employment.