Customer Success Manager

5 days ago

Hendersonville, Tennessee, United States SilverAssist Full time

At SilverAssist, we connect seniors and their families with trustworthy information, expert guidance, and quality services to simplify senior life.
Who We're Looking For:
We want ambitious self-starters who thrive on building meaningful relationships, exceeding goals, and making an impact. You're not just looking for a job—you're looking for a mission.

In this role, you'll become a key player in driving success for our senior living community partners and the families they serve. With your passion, creativity, and hustle, you'll deliver exceptional service, foster strong partnerships, and champion innovative solutions to make every interaction a win-win.

While our ElderLife Financial business unit team typically works in-office at our Hendersonville, TN office location, remote work could be possible for an experienced senior living professional looking for that new opportunity with SilverAssist/ElderLife Financial.

Your Day-to-Day:
As a Customer Success Manager, you'll:

  • Build Trust: Develop authentic relationships with senior living communities, understanding their needs and delivering tailored solutions.
  • Drive Results: Educate partners about our services, increase referrals, and celebrate their success with measurable impact.
  • Collaborate Across Teams: Work closely with internal departments to ensure seamless service delivery and an outstanding client experience.

What You Bring to the Table:
We're looking for candidates who combine drive with heart and bring the following:

  • A bachelor's degree in Business, Marketing, Finance, or a related field (not required).
  • Proven success in customer success, account management, or business development (you know how to deliver results).
  • Familiarity with the senior living industry—or a strong passion for making a difference for seniors.
  • Exceptional communication skills that inspire confidence and build trust.
  • Natural relationship-building skills and the ability to create lasting partnerships.
  • Self-motivation to achieve ambitious goals while juggling multiple priorities like a pro.
  • Tech-savviness with tools like Microsoft Office Suite, CRM platforms (Salesforce expertise is a big plus).
  • Willingness to travel occasionally for client meetings and industry events (great opportunities for growth).

Why Join Us?
At Elderlife, we're not just offering a job—we're offering a mission-driven career where your work truly matters. Here's what you'll enjoy:

  • Competitive Compensation: Base salary with performance-based incentives to reward your hard work. Expected compensation includes both salary and performance incentives with a first-year averaging $60k or more.
  • Benefits for life's needs: We provide a benefits package designed to meet your needs including options for group health insurance, 401(k) plan and paid time off.
  • Supportive Team Culture: A collaborative, encouraging environment where your ideas and contributions are valued.
  • Flexibility: Work in a friendly, adaptable environment that supports your professional and personal growth.
  • Impact: Be part of a company that's making a meaningful difference in the lives of seniors and their families.

  • Customer Success Manager

    2 weeks ago

    Hendersonville, Tennessee, United States SilverAssist Full time

    Customer Success Manager - ElderLife FinancialAt SilverAssist  - ElderLife Financial, we connect seniors and their families with trustworthy information, expert guidance, and quality services to simplify senior life. Who We're Looking For:We want ambitious self-starters who thrive on building meaningful relationships, exceeding goals, and making an impact....

  • Employee Success/HR Manager

    7 days ago

    Hendersonville, Tennessee, United States XL Financial Full time

    We are seeking a dedicated and detail-oriented Human Resources Coordinator to join our dynamic team. The ideal candidate will play a crucial role in supporting various HR functions, including talent acquisition, employee relations, and benefits administration. This position requires strong communication skills and the ability to manage multiple tasks...

  • Shift Manager

    3 days ago

    Hendersonville, Tennessee, United States Prime Car Wash Full time

    Benefits: Flexible scheduleOpportunity for advancementTraining & developmentBE THE CAPTIAN OF THE SHIFT AS A SHIFT MANAGER AT PRIME CAR WASH Are you ready to take the driver's seat and lead the charge toward excellence? As a Shift Manager at Prime Car Wash, you'll be at the wheel, steering our operations to new heights of success Get ready to cruise into a...

  • General Manager

    5 days ago

    Hendersonville, Tennessee, United States Prime Car Wash Full time

    Benefits: Bonus based on performanceCompetitive salaryEmployee discountsFlexible schedulePaid time offPrime Car Wash is seeking a General Manager to embark on a highly rewarding career. If you have strong leadership skills, a commitment to personal growth and development and are dedicated to maintaining high standards we want you to lead our team At Prime...

  • F&I Manager

    5 days ago

    Hendersonville, Tennessee, United States Hudson Automotive Group Full time

    Job Details Rhythm Chrysler Dodge Jeep Ram FIAT - Hendersonville , TN $ $ Base+Commission/year Open to Closing Description Rhythm Chrysler Dodge Jeep Ram FIAT, a Hudson Automotive company, is looking for a self-motivated and career-driven Automotive Finance & Insurance Manager to join our growing team. Hudson Automotive, a 3rd generation...

  • Customer Service Representative

    1 week ago

    Hendersonville, Tennessee, United States U-Haul Full time

    Location:208 W Main St, Hendersonville, Tennessee 37075 United States of AmericaAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Customer Service Representative

    5 days ago

    Hendersonville, Tennessee, United States Roadrunner Full time

    Job Description SummaryThe Customer Service Representative facilitates internal and external customer satisfaction.Critical Job Functions:Answers internal and external customer inquiries in a timely, courteous, and professional manner.Faxes hot sheets to the correct terminals.Assists terminals with granting requests for special delivery requirements.Traces...

  • Senior Project Manager

    1 week ago

    Hendersonville, Tennessee, United States Potelco, Inc. Full time

    About UsPotelco, Inc., a subsidiary of Quanta Services, Inc. (NYSE: PWR), was founded in 1965. We specialize in engineering, procurement, and construction (EPC) services, which include designing, estimating, material acquisition, project management, construction, emergency power restoration, system maintenance, and similar services. Our expertise is in...

  • Commercial Customer Service Representative

    6 hours ago

    Hendersonville, Tennessee, United States Mr. Rooter Full time

    Benefits/Perks:Flexible work schedulePaid vacation/holidays*Incentive-based pay and bonuses*Advancement opportunitiesUniformsProfessional development opportunities  *Varies by Franchise Location Company Overview:  Mr. Rooter Plumbing's proven systems make it easy for our plumbers to achieve their goals, whether financial, professional and/or personal....

  • General Manager

    1 hour ago

    Hendersonville, Tennessee, United States Best Choice Roofing Full time

    This posting is intended to capture interest in future opportunities for the GM Role at Best Choice Roofing.  We have over 70 branches across the country, and we are opening new branches on a regular basis.  Regardless of your location, apply today to get into our network Position OverviewWe are currently seeking a driven Branch General Manager to join...