Assistant Store Manager

5 days ago

Castle Rock, Colorado, United States Wellspring Full time

We are seeking a part time Assistant Store Manager to join us to meet the amazing mission of empowering the lives of adults with intellectual and developmental disabilities. Qualified candidates will have a passion for working with adults that have intellectual and developmental disabilities, patience, high energy, excellent problem-solving skills, and communication skills. The Assistant Store Manager should also enjoy working in an innovative atmosphere and have the capacity to be very flexible in our fast-paced environment.

The Assistant Manager supports the Store Manager in daily operations and leads opening and closing procedures. This role provides ongoing leadership and motivation to volunteers and staff members and serves as the Manager-on-Duty whenever the Manager is not in the store. The Assistant Manager ensures all actions and decisions embrace our Mission Statement, Vision, and Core Values.

Job Duties and Responsibilities

  • Lead and manage opening and closing operations; ensure store readiness and end-of-day standards.

  • Act as Manager-on-Duty (MOD) when the Manager is not present; make decisions, resolve issues, communicate updates.

  • Support and empower baristas and volunteers through coaching and clear direction.

  • Ensure all store operations and procedures are completed; reconcile cash drawer and deposits per policy.

  • Supervise daily operations, maintaining kitchen policies, and procedures.

  • Provide a clean and safe working environment; ensure compliance with safety and Health Department requirements.

  • Ensure safety and wellbeing of baristas; facilitate behavior management when necessary in alignment with program leads.

  • Assist with scheduling and shift coverage; communicate changes promptly.

  • Support inventory (FIFO rotation, waste/expiration logs) and assist with ordering as directed.

  • Maintain excellent customer service standards and support service recovery when needed.

  • Train and reinforce drink recipes, new product rollouts, and quality standards.

  • Operate POS (Square): follow comp/discount controls, basic reporting, and menu updates as assigned.

  • Be an advocate of Wellspring and World Orphans.

  • Support baristas in helping customers understand our unique processes.

Requirements

  • High School or Equivalent preferred.

  • Minimum 1–2 years of customer service; shift lead/restaurant or café experience preferred.

  • Ability to supervise a diverse team and remain calm under pressure.

  • Strong multitasking and prioritization skills.

  • Excellent communication skills.

  • Patience, kindness, and a good sense of humor are helpful.

  • Must pass a background check and drug screen.

  • Physical: stand/walk for extended periods; lift/carry up to 35 lbs; bend/reach as needed.

Position Status

  • Part-time. Schedule: 25 – 30 hours/Tuesday through Saturday (Saturdays required); flexibility for occasional events or coverage.

  • Location: The Collective, 207 Perry St, Castle Rock, CO 80104.

  • Reports to: Store Manager.

Wellspring Community is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran, or disability status.

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