Police Telecommunicator

ECU Health

About ECU Health Police

ECU Health Company Police is a corporate department that serves all ECU Health properties. As part of the professional healthcare team, the Police Departments mission is to protect and serve the patients, visitors and staff of all ECU Health entities in order to provide a high quality, cost effective and secure environment for the provision of quality patient care.

Position Summary

The Telecommunicator receives, prioritizes, and dispatches appropriate personnel to calls for service, for both emergency and non-emergency calls. This position must monitor, operate and assist in maintaining all electronic equipment.

As a Telecommunicator, you will:

• Receive and dispatch routine and emergency calls and personal requests for assistance.
• Monitor, operate, and assist in maintaining all electronic equipment.
• Communicate with other law enforcement agencies.
• Routinely make quick, informed decisions which effect the safety of both officers and the public.
• Perform other duties as assigned.

Minimum Requirements

• High School or equivalent - or higher
• Must maintain a valid North Carolina driver's license
• Before the end of 10 months, the Telecommunicator is expected to receive his/her Telecommunications Certification from the N.C. Justice Academy.
• Before the end of the first 10 months, he/she is expected to be certified to operate the DCI terminal.
• Before the Telecommunicator is released from training, he/she will have to be certified to operate the department's Computerized Incident Reporting System.
• 1 year or less experience with computer driven systems/equipment. Preference to have law enforcement / security equipment related experience.

Other Information

• 40 hours per week
• Monday - Friday (5:45 pm - 5:45 am)
• Required to work rotational weekends
• Great Benefits

General Statement

It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicants qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.