Sheriff Telecommunicator Basic

2 weeks ago

Greenville, United States Government Jobs Full time

Radio DispatcherUnder general supervision, performs specialized radio and communications work in the County Sheriff's Department, serving as radio dispatcher on an assigned shift. Work involves receiving emergency and non-emergency incoming calls, dispatching applicable personnel, and operating a computer terminal to enter data on stolen vehicles, missing persons, etc., and to retrieve information for Sheriff's officers. Work also includes preparing a variety of reports, producing criminal histories, responding to inquiries from the general public, locating deputies and transmitting information, and performing a variety of clerical duties as needed. Reports to the Communications Supervisor.Operates communication systems to receive emergency and non-emergency incoming calls for County Sheriff's Department; receives complaints and requests for service by telephone or radio; obtains necessary information and dispatches necessary officials and/or advises callers of proper contact for assistance or information; operates facsimile machines to send and receive messages.Greets visitors and answers telephone, receiving inquiries, providing information based on considerable knowledge of County programs and activities, or referring callers to appropriate personnel, as necessary; routes messages for Department personnel, as necessary.Provides support to local law enforcement units through County, answering two-way radio and responding to deputies and County and municipal police; monitors scanner equipment for Greenville Police Department, fire and rescue squads and North Carolina State Highway Patrol.Operates computer terminal connected with the DCI and the NCIC to enter, store and/or retrieve information as requested or otherwise necessary, including stolen vehicles and articles, missing and wanted persons, vehicle registration data, title leans, drivers' histories, criminal histories, warrants for arrest, bond forfeitures, etc.; summarizes data in preparation of standardized reports, including incident reports, status reports, etc.Establishes and maintains a variety of tangible files, including copies of domestic violence orders, restraining orders, warrants, etc., filing and retrieving information as requested or otherwise necessary.Maintains a computer log of complaints and services requested; maintains knowledge of location and activities of various emergency response personnel; maintains location logs and mileage reports for deputies; prepares activity reports.Performs other related work as required.Graduation from high school, or any equivalent combination of training and experience which provides the required knowledge, skills and abilities.Certification by the North Carolina State Bureau of Investigation's Division of Criminal Information in operation of the Division of Criminal Information Network. This position requires a Pitt County Sheriff's Office Application Packet that must be obtained from and returned to the Pitt County Sheriff's Office (100 New Hope Rd. Greenville, NC 27834).Equal Opportunity Employer

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