Technical Support Engineer

2 weeks ago


Indianapolis, Indiana, United States Tata Consultancy Services Full time

Job Title:

Desktop and Mobility Support Engineer

Must Have Technical/Functional Skills:

Desktop support, L2 Windows support, Mac OS support, Windows 10/11, Apple iOS Support,

Roles & Responsibilities


• Provide remote desktop level L2 troubleshooting of end user issues by taking remote control of their Laptop/Desktop/VDI


• Solve technical issues related to Windows 10/11, iOS and Mac operating systems and standard software components like MS Office/VPN/Anti-Virus/Skype etc.


• Provide support in enroll the iOS devices in MDM (JAMF) and investigate the incidents and Tasks


• Deployment of device drivers and windows patch updates


• Troubleshoot laptop/desktop performance, group policy, Encryption and failed Software configuration of end user devices


• Manage the Security compliance health status of end user workstations


• Monitor security patching status and remedy deficiencies proactively


• Diagnose, troubleshoot, resolve and escalate supported software, hardware and peripheral Incident calls assigned from Service Desk team


• Adjust configuration options as required to resolve defects identified while performing corrective action on a device


• Investigate desktop level incidents and identify root causes to be able to provide solutions.


• Deployment, Monitoring, Reporting of Device Drivers including BIOS & utilities


• Support Windows 11 Feature upgrade using modern management techniques - SCCM/Auto Pilot


• L2 Workstations operational support


• Monitor and report on User experience.

Report on Workstation image deployments and patch compliance metrics



  • Indianapolis, Indiana, United States Salesforce Full time

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a...


  • Indianapolis, Indiana, United States Innovation Associates, Inc. Full time

    The Role:The Manager, Technical Support is a key leader in the Customer Operations organization, supporting the Sr. Director of Customer Operations in leading technical resolutions across iA's customer base. This role provides daily support to iA Tier 2 technicians by troubleshooting customer defects and mentoring the team to resolve automation problems...


  • Indianapolis, Indiana, United States Pacific Technical Resources Full time

    Manager, Embedded Software Engineering – Aerospace & DefenseLocation: Camden, NJSalary: $130K–$200KRelocation: AvailableClearance: Active DoD Secret or higher requiredAbout the RoleJoin a rapidly growing team developing high-assurance encryption products critical to national defense. Lead software engineering for advanced network and tactical encryption...


  • Indianapolis, Indiana, United States Rolls-Royce Full time

    *Job DescriptionJob Title: Technical Specialist - Investment CastingWorking Pattern: OnsiteWorking location: Indianapolis, INWhy Rolls-Royce?*Rolls-Royce is one of the most enduring and iconic brands in the world and has been at the forefront of innovation for over a century. We design, build and service systems that provide critical power to customers where...


  • Indianapolis, Indiana, United States Eli Lilly and Company Full time

    At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities...


  • Indianapolis, Indiana, United States MELE Associates Full time

    MELE Associates is seeking a full-time employee to perform as a CBRN technical equipment support to support the Department of Homeland Security, Mobile Detection Deployment Unit MDDU in Indianapolis, IN. This position supports the United States Government capability to technical detect chemical, biological, radiological, and nuclear CBRN threats across the...


  • Indianapolis, Indiana, United States Pacific Technical Resources Full time

    Sr. Commissioning Engineer- PLC, Mechanical/Electrical Test Systems (60% travel)Location: Indianapolis, INCompensation: $100K–$120KIndustry: Aerospace / Defense / Test SystemsCitizenship: U.S. Citizen required for security/clearance purposesTravel: Up to 60% (includes a 6-week training assignment in Germany)We're seeking a skilled Sr. Commissioning...


  • Indianapolis, Indiana, United States Bastian Solutions Full time

    The Advanced Technology PM Support Engineer Level 1 position is part of the Unified Support Team. This role is primarily responsible for providing exceptional technical support to existing Bastian Solutions customers. This role will project manage complex support cases that require remediation. The engineer will do a deep investigation to uncover root...


  • Indianapolis, Indiana, United States Technical Safety Services Full time

    Who are we?The TSS Family of Companies is one of the largest independent laboratory and hospital service providers with locations across the United States. Our customers include leading life sciences and healthcare companies and renowned research institutions. We are a leading provider of environmental monitoring solutions and testing, calibration, and...


  • Indianapolis, Indiana, United States Tata Consultancy Services (TCS) Full time

    Must Have Technical/Functional SkillsJob SummaryThe Serialization Packaging Support Engineer is responsible for providing technical support and ensuring compliance for serialization systems on packaging lines. This role involves troubleshooting, maintaining, and improving serialization hardware and software to meet global regulatory requirements and company...