Operations Coordinator

The Operations Coordinator - Ozanam Inn is responsible for facilitating services, supervising front line employees, and coordinating off-duty supervisory support to best address the needs of homeless individuals for St Vincent de Paul's Men's Shelter.

Essential Duties and Responsibilities:

Ø Support managing daily operations of the SVDP Ozanam Inn to ensure optimized program service delivery

Ø Supervise and assist Ozanam Inn staff in addressing occupancy rate of each program

Ø Maintain and advance professional knowledge/skills to identify program enhancements in order to drive continuous improvement in program effectiveness as measured by client progress

Ø Maintain effective communication with the Associate Director of Crisis Housing and Program Manager

Ø Demonstrate crisis intervention and solution-focused approaches to issues/concerns that may arise; ability to triage issues

Ø Utilize knowledge of individual client assets and deficits to set appropriate and realistic goals

Ø Provide general oversight of facility including coordination with maintenance department and reporting any emergency situations

Ø Conduct frequent inspections of the buildings and immediate grounds to ensure compliance with all health, safety, and fire standards

Ø Oversee general condition of buildings and equipment along with its upkeep and maintenance

Ø Maintain an adequate supply inventory and the approval of all necessary work orders

Ø Maintain accurate and thorough records and reports for the program, including client intake forms, monthly report, logbook, and oversight of the HMIS program

Ø Identify and build community partnerships to optimize effective and efficient delivery of services for each individual

Ø Identify, communicate and assist in the facilitation of volunteer opportunities

Ø Provide Associate Director of Crisis Housing and Program Manager with assistance in the development of programs, policies, reports and procedures related to the provision of services to the public

Ø Coordinate and accompany SVDP Ozanam Inn clients to life-enriching activities throughout the Louisville community

Ø Perform other appropriate duties as assigned

Specific Knowledge, Skills, Abilities:

Ø Knowledge of the principles, philosophies, procedures, techniques and standards to optimize shelter safety

Ø Demonstrated leadership qualities and management skills

Ø Analyze complex social problems and develop effective solutions

Ø Interpret and apply a variety of policy standards

Ø Select, supervise and evaluate the performance of others as required

Ø Maintain cooperative relations with community groups and other public and private agencies

Ø Speak effectively and provide clear and concise written reports

Ø Excellent organizational skills including planning, reporting and computer skills

Education, Qualifications, Certifications, Trainings, Licenses:

Ø High School Diploma or GED

Ø The ability to lead, train, motivate and inspire others

Ø Knowledge and training in working with homeless, chemical dependency, mental illness and crisis intervention techniques

Ø Relevant work experience leading individuals in a social work environment or related field

Ø Experience in managerial or project management role

Ø Commitment to the mission and goals of St Vincent de Paul

Ø Successfully pass any required pre-employment background and drug screening

St Vincent de Paul, Louisville (SVDP) is one of the longest serving social charities in Louisville. Through our homeless shelters, supportive housing programs, professional case management, clinical services, Open Hand Kitchen, Food Pantry, and retail thrift stores, we house, feed, and support those in need with compassion and dignity.

Why Work With Us?

At SVDP, we believe in more than just a job We offer our team a sense of purpose and pride in serving others. As part of our mission-driven team, eligible employees enjoy a comprehensive benefits package designed to support your well-being and growth.

Benefits Include:

Available Immediately Upon Hire:

• Paid holidays
• Free meals provided daily in our Open Hand Kitchen
• Free on-site parking
• Employee Assistance Program (EAP) – free counseling services
• Thrift store employee discount
• Eligibility for Public Service Loan Forgiveness (PSLF) program
• Mileage reimbursement (if applicable)
• Phone reimbursement (if applicable)

Available After 30 Days of Employment (Following the First of the Month):

• Employer-paid Short-Term Disability Insurance
• Employer-paid Long-Term Disability Insurance
• Employer-paid Life Insurance
• Health Insurance
• Dental Insurance
• Vision Insurance
• Voluntary Accident
• Critical Illness & Cancer
• Additional Voluntary Life
• Flexible Spending Accounts (FSA)
• Health Savings Account (HSA) – SVDP matches $ for $ up to $500/single ($20.83 per pay) and $1000/Family ($41.66 per pay)

Available After 90 Days of Employment (Following the First of the Month):

• 401(k) Retirement Plan
• SVDP matches up to 3% after one year of service (hours must be met)
• Paid Time Off (PTO)
• Begins accruing on your first day and is available after 90 days
• Opportunity to discuss flexible schedule

Available After 6 Months of Employment:

• Access to Advanced Education and Training
• Clinical supervision support for employees in the Social Work/Human Services field pursuing higher credentialing
• Eligibility to apply for internal job opportunities

SVDP is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We provide equal employment opportunities to all employees and applicants and prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Employment decisions are made based on qualifications, merit, and organizational needs. As part of our commitment to equal opportunity and affirmative action, we actively encourage applications from women, minorities, individuals with disabilities, and veterans. If you require an accommodation during the application or hiring process, please contact Human Resources