Coordinator Locomotive Operations Support

Join CPKC, North America's first transnational railroad connecting U.S., Canada, and Mexico, where your career drives progress and safety is paramount. We connect communities, fuel economic growth, and provide meaningful work in a culture that values diversity, accountability, and pride. With opportunities for training, development, and advancement, you're not just building a career—you're part of something bigger. Together, we move goods, connect people, and create lasting change. Your future starts here.

PURPOSE OF THE POSITION:

Coordinator Locomotive Operations Support is responsible for the management of all locomotive related service interruptions on the CPKC system. Coordinates the handling of bad order CPKC locomotives to system repair facilities. Consults with foreign carriers on the routing for movements back to CPKC. Assures compliance of Federal Railroad Association (FRA) rules regarding mechanical operations.

POSITION ACCOUNTABILITIES:

• Troubleshoot mechanical issues with train crews via radio communication
• Lead all aspects of mechanical field personnel and advises on appropriate troubleshooting steps with the goal of aiding in the repair of locomotives and freight rail cars line of road
• Understand the different types of locomotive defects and the needed repairs to coordinate the routing of locomotives to specific shops for repair
• Communicate to mechanical field managers the mechanical issues by providing specific information: train symbol, location of train delayed, description of failure defect, and time mechanical is needed to assist
• Lead corrective action plan to train dispatchers, locomotive managers, corridor managers, transportation field managers and CPKC train crews of mechanical delays and plans to resolve them
• Lead and coordinates the shopping and routing of captive locomotives to outside points with mechanical and transportation department
• Run and updates CPKC locomotive systems and programs

POSITION REQUIREMENTS:

• High school diploma or equivalent
• Bachelor's degree and/or equivalent experience preferred
• 1 year railroad mechanical locomotive background
• Experience working with Learning Management Systems (LMS), SAP
• Ability to drill down, understand root cause and resolve complex issues
• Strong troubleshooting and analytical skills
• Strong communication skills (provide clear and concise instructions/directions)

WHAT CPKC HAS TO OFFER:

• Flexible and competitive benefits package
• Competitive company pension and/or retirement plans
• Employee share purchase plan
• Annual fitness subsidy
• Part-time studies program

PRE-EMPLOYMENT REQUIREMENTS:

Drug Testing

This position is subject to a negative company drug test.

Background Investigation

• Criminal history check
• Education verification
• Professional references
• Social Security Number verification

BECOMING A RAILROADER:

As an employee with a North American presence, the possibility does exist that the location of your position may be changed based on organizational requirements.

Management Conductor Program

Becoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CPKC. You may be required to obtain a certification or to maintain your current certification/qualification as a conductor or locomotive engineer.

CULTURE OF INCLUSION:

For our U.S. applicants, CPKC is an equal opportunity/affirmative action employer, inclusive of protected veterans and individuals with disabilities. For Canadian applicants CPKC is an employment equity employer committed to the principles of employment equity and inclusion. We encourage all qualified candidates to apply including: women, Black, Indigenous, People of Color (BIPOC), members of the LGBTQ+ community and people with disabilities. Accommodations for the job application process can be provided, as appropriate, upon request. All applicant information will be managed in accordance with the federal Personal Information Protection and Electronic Documents Act (PIPEDA).

• Req ID: 105436
• Department: Mechanical Loco
• Job Type: Full-Time
• Position Type: Non-Union
• Location: Kansas City, Missouri
• Country: United States
• % of Travel: 0-10%
• of Positions: 1
  
• Job Grade: 5
• Job Available to: Internal & External