Client Services And Auction Support Coordinator

4 hours ago

Kansas City, Missouri, United States KC Auction & Appraisal Company Full time

Job Opening: Client Services & Auction Support Coordinator (Part-Time)

KC Auction & Appraisal Company | Kansas City, MO

KC Auction & Appraisal Company is seeking a reliable, organized, and personable
Client Services & Auction Support Coordinator
to serve as the front line of our office. This is a
part-time, in-office role (Tuesday–Thursday)
with the potential to grow into full-time as the business and responsibilities expand.

This position is ideal for someone who enjoys talking with people, staying organized, and working in an environment where
no two days, and no two items, are the same
.

About the Role

This position is the first point of contact for many of our clients and customers. Your voice is often the first impression someone has of our company, so phone confidence, professionalism, and a calm, friendly demeanor are essential.

One of the things people consistently love about working here is the variety. We work with art, antiques, jewelry, coins, historical objects, and estate collections. Every day brings different items, different stories, and different client needs. This role is especially well suited to someone who genuinely enjoys estate sales, antiques, art, or collectible objects and is curious about learning what comes through the door.

Primary Responsibilities

Client & Customer Communication

  • Answer incoming phone calls and greet walk-in visitors
  • Respond to general inquiries from buyers and potential consignors
  • Serve as a knowledgeable and welcoming point of contact for clients
  • Route qualified consignment inquiries to the appropriate next step

This role plays a key part in setting the tone for the client experience and helping people feel comfortable working with us.

Post-Auction Support (Increasingly Important)

As the company grows, post-auction client support is becoming an increasingly important part of this role.

Responsibilities include:

  • Assisting buyers after auctions with questions and next steps
  • Scheduling pickup appointments and coordinating logistics
  • Helping buyers understand invoices, timing, and procedures
  • Supporting smooth and positive pickup experiences
  • Acting as a consistent point of contact during the post-auction process

This work is critical to client satisfaction and repeat business, and it will continue to grow in importance as auction volume increases.

Office & Auction Support

  • Assist with post-auction coordination and communication
  • Handle basic administrative follow-ups
  • Support the flow of information between buyers, staff, and management
  • Maintain an organized, welcoming, and professional office environment

What We're Looking For

  • Confident and comfortable on the phone
  • Organized, detail-oriented, and reliable
  • Friendly, approachable, and professional
  • Comfortable working in a small business environment
  • Curious and interested in antiques, art, estate items, or collectibles

Schedule & Location

  • Part-time, in-office position
  • Tuesday through Thursday
  • Located in Kansas City, MO
  • Potential to grow into a full-time role over time

Why Work With Us

KC Auction & Appraisal Company is a well-established, locally respected auction house with decades of experience and deep community ties. Our work spans art, antiques, jewelry, coins, and historically important objects. Employees often say they enjoy this role because the work is engaging, the items are interesting, and every day brings something new.

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