HR Service Center Representative

2 weeks ago

New York, New York, United States Jobs for Humanity Full time $40,000 - $80,000 per year
Company Description Jobs for Humanity is collaborating with YUPRO Placement to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.

Company Name: YUPRO Placement

Job Description

HR Service Center Representative
This is a contract to hire, fully remote opportunity. 

About this Position
We're seeking a Customer Service Specialist interested in HR to support leave of absence, disability, and unemployment inquiries. This role is 100% remote, handling a high volume of daily calls while providing professional, accurate, and empathetic assistance. Ideal for candidates with prior HR experience or those eager to transition into HR-focused work.

Job Responsibilities

• Answer 20–30 inbound calls per day related to leave, disability, and unemployment.

• Provide accurate and timely responses to employee inquiries.

• Document and track case information with attention to detail.

• Multitask between systems while maintaining high-quality customer service.

• Collaborate with team members to ensure consistent and compliant support.

Job Skills/Requirements

• Strong customer service skills with ability to handle high call volume.

• Prior HR experience preferred; interest in HR career path required.

• Excellent attention to detail and organizational skills.

• Ability to multitask and manage workload efficiently.

• Reliable internet and quiet workspace for remote work.

Additional Information

• Schedule: 12pm-8pm ES

Pay Range

• $20/hour

YUPRO Placement is the nation's leading skills-first placement firm placing and promoting historically overlooked talent into permanent hire, apprenticeship, and contract job assignments. We represent clients who support skills-first inclusive hiring practices. YUPRO Placement is an equal opportunity employer.

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