Program Director

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences.

Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. 

The Center for Achieving Future Education (CAFÉ) is a FREE college program that assists young people and their families with a potentially critical life stage: the transition from high school and/or HSE completion to college. For over 10 years our mission has been to help young people and their families with the college application and financial aid process as well as work diligently to ensure that our youth are ready for college beyond matriculation by providing various support and guidance while enrolled in school. 

QUALIFICATIONS:

• Master's degree in social services, education or related field
• Experience working with high school youth in a school-based setting
• Proficiency in English required, proficiency in a second language preferred.
• Two years management experience in a social service or children & youth setting

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Oversee all program components, including staff orientation, training and development, client assessment, service plan development and progress, relationships with other community-based organizations and components specific to the program
• Recruit, train and supervise assistant directors, coordinators, and direct service staff
• Administer personnel policies and procedures
• Develop regular communication with contract managers for programs supervised, act as liaison with funding source
• Ensure all programs meet contracted goals and reporting requirements
• Monitor program progress and submit all required reports to funding sources, including government and private sources
• Submit internal progress reports to Department Director and/or Executive Director monthly or more frequently as required
• Plan and develop budgets and work with Fiscal staff to ensure that collection of payment from funding sources is current
• Monitor fiscal expenses and analyze fiscal reports monthly
• Prepare proposals for the development, expansion and continuation of programs in coordination with the Department Director
• Assist the department with the development of program goals for the programs
• Create an environment of teamwork
• Responsible for writing accident/ incident reports and reports
• Attend regular staff meetings
• Hold monthly individual supervision meetings with staff and group meetings as necessary
• Act as link between the administrative office, fiscal department and program staff
• Monitor staff performance, including performing case reviews and structured observations
• Participate in and encourage staff to become involved in agency events
• Act as liaison with the community including the area community district
• Perform other duties deemed necessary by assistant department director or assistant executive director to ensure that the highest quality of service is offered.

PROGRAM SPECIFIC RESPONSIBILITIES:

• Manage the DOE Learning to Work contract and program deliverables at JCTS
• Implement the Attendance Improvement Dropout Prevention (AIDP) program and the accompanying Mental Health grant
• Liaise with the Office of School Health and United Way
• Liaise with NYC Community Schools, Renewal Schools
• Develop and maintain strong collaboration with school leadership, administration and faculty
• Develop, nurture and maintain strong collaboration with funding source representatives

 SKILLS AND ABILITIES:

• Excellent time management and communication skills
• Good writing skills
• Ability to work with all children ages up to and including 21 years old
• Ability to occasionally lift and/or move up to 30 pounds
• Ability to stand, walk, or sit for long periods of time
• Ability to climb five flights of stairs
• Ability to bend and retrieve objects and/or documents
• Ability to travel in the boroughs of New York City and its adjacent counties via public transportation
• Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather

BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact

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