Sales Operations Associate

Air is a Creative Ops System for creative teams. Our product automates the mindless tasks that creatives and marketers do every day to manage content and unlocks creativity through image recognition, automated versioning, and approval workflows. We launched in March 2021 and have raised +$70m from world-class venture capital groups including Avenir, Tiger Global, Headline Ventures, Lerer Hippeau, WndrCo, and Slack Ventures.

This role requires in-office attendance at least 3 days/week in New York City.

The Role

We're looking for a Sales Operations Associate to help build the foundation of our Revenue Operations organization as we scale. This role will initially report to our VP of Revenue and transition under our Revenue Operations Director. It's an ideal opportunity for someone early in their career who's ready to take on meaningful ownership and develop quickly within a fast-moving GTM organization.

You'll support core operational processes across our inbound, outbound, and product-led motions. The ideal candidate is someone who can bring structure to ambiguity, enjoys solving complex problems, and collaborates well across teams. You'll play a key role in maintaining the accuracy, efficiency, and insights that keep our sales engine running, while gaining exposure to high-impact, strategic decision-making.

You're early in your career—perhaps coming from consulting, banking, or another analytical role—and you're excited to apply your problem-solving skills in a high-growth GTM environment. You're looking for a role where you can learn quickly, take meaningful ownership of projects, and help build the foundations of our GTM Operations function.

You are ready to:

• Support the development and optimization of RevOps processes across our inbound, outbound, and product-led motions
• Partner with Sales, Success, Onboarding, and Marketing to provide analysis and operational support that helps drive decision-making
• Assist in maintaining data quality and structure across our GTM systems, including CRM and related tools
• Contribute to forecasting, pipeline hygiene, reporting, and productivity metrics
• Help administer Salesforce and other GTM tools, including troubleshooting, documentation, and light configuration
• Assist in building processes that improve how our teams operate throughout the customer journey
• Support enablement efforts by preparing materials, dashboards, and insights for our growing GTM teams

Your Experience

• 2+ years in consulting, banking, or analytics - experience that has honed your structured thinking and comfort with ambiguity
• Strong analytical skills with the ability to break down complex problems and communicate clear, data-driven recommendations
• High proficiency with Excel/Sheets; interest in learning light modeling and reporting frameworks
• Curiosity and willingness to learn new systems quickly, especially CRM tools like Salesforce
• Strong organizational and project coordination skills, with the ability to manage multiple projects and stakeholders
• Bias toward action and resourcefulness, even when information is incomplete
• Positive attitude, collaborative working style, and a desire to help build scalable GTM systems

Nice to have

• Experience using SQL
• Experience with sales tools such as SalesLoft, Salesforce, Default, etc.
• Experience in sales organizations that use a mixture of inbound and outbound lead generation

Why Air?

• Growth and Impact: Join a rapidly scaling company with a mission to transform the creative ops space. Your work will have a direct, tangible impact on our ARR growth.
• Comprehensive Benefits: We offer competitive medical, dental, and vision insurance, along with dependent coverage. You'll also enjoy a generous work-from-home stipend, professional development reimbursement, and unlimited vacation days.
• Commitment to Diversity: We believe in the power of diverse perspectives and strive to create an inclusive culture that welcomes individuals from all backgrounds and experiences.
• Competitive Compensation: The expected total compensation for this position in New York City is between USD $75,000 - $100,000 + equity; commensurate with experience.

At Air, we're committed to building a world-class team and helping every individual reach their full potential. If you're passionate about solving big problems and growing with an innovative company, we'd love to meet you