Customer Service Trainer
1 day ago
Company Description
At
Elevare Branding
, we believe in the power of strategic communication and meaningful brand experiences. We partner with businesses to elevate their presence through thoughtful advertising, creative execution, and strong market positioning. Our team is built on collaboration, professionalism, and a commitment to delivering high-quality results for our clients.
Job Description
We are seeking a motivated and detail-oriented
Customer Service Trainer
to support the development and performance of customer-facing teams. This role is responsible for delivering structured training, reinforcing service standards, and ensuring consistent, high-quality client interactions. The ideal candidate is confident, organized, and passionate about coaching others to succeed.
Responsibilities
- Design and deliver onboarding and ongoing customer service training programs
- Facilitate in-person and group training sessions
- Monitor performance and provide constructive feedback to team members
- Develop training materials, guides, and process documentation
- Ensure alignment with company service standards and operational goals
- Collaborate with leadership to identify training needs and improvements
- Track progress and support continuous skill development
Qualifications
- Strong communication and presentation skills
- Ability to lead, coach, and motivate teams
- Professional demeanor with a solution-oriented mindset
- Excellent organizational and time management abilities
- Comfortable working in a fast-paced, team-driven environment
- Commitment to consistency, quality, and accountability
Additional Information
- Competitive salary ($44K – $47K annually)
- Growth opportunities within the company
- Skill development and professional training
- Supportive and structured work environment
- Full-time, stable position
- Opportunity to make a direct impact on team performance and client experience
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