Technical Program Manager

 
#LI-Onsite

Who We Are

Founded in 2005, the 2K label includes some of the most talented game development studios in the world today including: Firaxis Games, Visual Concepts, Hangar 13,  2K Czech and Cat Daddy Games.  Our world-class team of engineers, developers, graphic artists and publishing professionals are stewards of a growing library of critically-acclaimed franchises such as Battleborn, BioShock, Borderlands, The Darkness, Mafia, NBA 2K, Sid Meier's Civilization, WWE 2K, and XCOM. 2K is headquartered in Novato, California and is a wholly owned label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO). 

2K develops and publishes interactive entertainment globally for console systems, handheld gaming systems and personal computers, including smartphones and tablets, which are delivered through physical retail, digital download, online platforms, and cloud streaming services. 2K publishes titles in today's most popular gaming genres, including shooters, action, role-playing, strategy, sports, casual, and family entertainment.

Our vision at 2K is to create a diverse and inclusion environment to "Come as You are and Feel Equipped to do Your Best Work" We are dedicated to promoting diversity, multiculturalism, and equality in all that we do. Our communities are focused on increased access and personal growth, and their greatness depends on a diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and perspective. We're an equal opportunity employer, and we're excited to build the future of co-living with the world's most hardworking and passionate people.

What We Need:

We're looking for a seasoned and technically proficient Technical Program Manager to serve as our critical bridge between 2K Technology Infrastructure & Security teams and our partners in Take-Two Interactive. Success in this role relies upon managing, driving, and realizing impactful results in collaborative efforts across the enterprise. You'll be working with compliance, security vulnerability, and back-end infrastructure, so we need someone with a solid understanding of risk balanced with measurable results. The successful candidate will blend exceptional people skills with rigorous program management expertise.

Key Responsibilities
Engineering Partnership & Relationship Management 

• Strategic Liaison: Act as the primary, trusted point of contact for 2K Infrastructure & Security with Take-Two Interactive, focusing on engineering, support, infrastructure, tooling, legal, and enterprise software teams.
• Drive Alignment: Facilitate infrastructure and compliance mandates into prioritized, actionable engineering work. Ensure technical roadmaps are aligned with business priorities and regulatory deadlines without sacrificing service velocity.
• Conflict Resolution & Advocacy: Proactively identify and resolve organizational and technical friction points. Serve as an advocate for 2K engineering teams to Global Support, Security, Operations, Data, and Feature teams, clearly articulating technical constraints, resource needs, and trade-offs.
• Program Communication: Own transparent, high-quality communication channels for programs, providing near real time updates to engineering teams on progress and to leadership on status and program risks.

Vulnerability and Risk Management Programs

• Vulnerability Remediation: Own and enhance the program to track and sustain the closure of high-priority security vulnerabilities across the technical ecosystem. Leverage strong relationships and influence to ensure engineering teams meet defined Service Level Agreements (SLAs) for remediation.
• Audit Readiness: Partner with security and engineering teams to prepare for internal and external audits (e.g., SOX, GDPR, ISO). Coordinate evidence collection and manage the program for timely closure of all audit findings and control deficiencies.
• Risk Mitigation: Proactively identify technical risks associated with non-compliance or systemic operational flaws (patching, security findings, technical debt). Develop and execute program plans to mitigate these risks before they impact business operations or compliance posture.

Technical Compliance & Governance

• Process Improvement: Partner with PMO and across 2K Technology teams to automate compliance evidence gathering and streamline compliance processes (e.g., access reviews, configuration management) to reduce manual burden on engineers..
• Reporting: Develop and maintain dashboards and reports that provide a holistic, data-driven view of the organization's technical compliance and vulnerability posture for executive review.
• Operations: Ensure sustainable, predictable processes are in place to ensure ongoing closure and management of infrastructure and engineering processes. Drive issues to closure and ensure they stay closed by building compliance activities into everyday work.

What You Need:

• Experience: 5+ years in technical program management with significant experience in technical program delivery, compliance, and/or infrastructure/IT operations programs in a matrixed enterprise.
• Relationship Focus: Exceptional ability to build and maintain trust-based relationships with cross-functional technical teams, studio personnel, and management. This includes effective collaboration with peers, partners, and executives. 
• Program Discipline: Proven expertise in applying core program management methodologies (e.g., scope, risk, dependency management) in a dynamic environment. 
• Executive Presence: Demonstrated ability to articulate complex technical risks and program statuses clearly and confidently to executive and non-technical audiences: written, visual, presentation.

Bonus Points:

• Experience working in the gaming industry (PC, console, mobile).
• Experience in effectively presenting program scope, details, and risks in slides, visuals, and other audience-oriented formats.
• Knowledge of account management principles and practices, including LAMP and Miller-Heiman frameworks.
• Experience in working within Program Management Office (PMO) processes and frameworks.
• Familiarity with program and enterprise tools, including Jira, Confluence, Miro, GSuite, Slack, Smartsheets, and ServiceNow.

As an equal opportunity employer, we are committed to ensuring that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform their essential job functions, and to receive other benefits and privileges of employment. Please contact us if you need reasonable accommodation.

Please note that 2K Games and its studios never uses instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use accounts.

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